SmallsBig Pet Food prioritizes profits over cat health and they pack cat food with preservatives and fillers. Smalls believes cats deserve better and uses natural ingredients and added vitamins and minerals in our food. Our recipes are cooked with minimal processing. After cooking, our recipes are then frozen to maximize freshness and shipped off to happy cats across the country.
Smalls (smalls.com) has 3,851 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Linda S.
Smalls is an amazing comppany. The food is premium and my cats love it. I had a package that didn't make it to my door step and they promptly replaced it for me fee of charge. It was a wonderful experience! I highly recommend Smalls!
Response from SmallsAug 18, 2023
Thank you so much for your kind words! 😺
lea ..
i have gotten 3 subscription boxes so far and it has been going pretty well! my cat isn’t a picky boy though, so it is hard to tell if he likes smalls better than other brands. so i am mainly continuing due to the quality of the ingredients. i wish there were more flavors and a way to set a password for your account because the only way to get in is through an emailed link. i was also under the impression that treats would be included too with each purchase, but i only ever got it for my first welcome box and never again.
Response from SmallsAug 18, 2023
Thank you for sharing your feedback! 💙 We'll be sure to share your input with our team.
Nik E.
First off, the company alone gets 5* - it’s their shipper who gets this a 4* review. My girls are picky eaters, and absolutely love these meals. Their energy and playfulness is up and their coats have been coming in nice and shiny. The shipping thou has some room for improvement - FedEx has delayed every package by 2-3 days due to various reasons - so by the time I get the box it had started to thaw - and the box itself becomes flimsy as a result.
Response from SmallsAug 17, 2023
Thank you so much for sharing your detailed and positive experience with Smalls! We appreciate your understanding regarding the initial shipping issue and hope our customer support addressed it. 💛🐾
Harmony G.
I was a bit skeptical at first as my cat doesn't quite like new food textures, but Smalls made it really convenient to try them out and so I did! My cat LOVED the food. I mix it with her favorite dry food and she goes nuts for it! The customer service and ease of use to customize each box really made my experience amazing!
Response from SmallsAug 17, 2023
Thank you so much for your terrific review, Harmony! 🐾 We really appreciate it.
A. G.
My little girl was underweight and vomited often on her old food. She in finally eating, absolutely loves it, is more active and energetic, and I just couldn't be happier!
Response from SmallsAug 17, 2023
Thank you so much for sharing your experience with Smalls! We're thrilled to hear that our food has helped decrease the vomiting for your kitty.😸 We're stoked for you!
M S.
My cat's health has vastly improved and for that I couldn't be any more grateful. He feels better, digestion is soo much better. EVERYTHING is better! Thank you, Smalls!
Response from SmallsAug 17, 2023
That's great news! 😸 We're always happy to hear the wonderful impact our food make. Thank you for choosing us!
Brittany R.
The food is phenomenal! I’ve noticed a significant change in my cat’s health since using Smalls. I’d only give it 4 stars because it’s ridiculously expensive.
Response from SmallsAug 17, 2023
Thank you for sharing your feedback! 😸 We're glad to hear the positive changes in your kitty's health.
Zach & Rachel P.
My cat loves smalls and is healthier than ever! The customer service is great as well. Would recommend to any cat owner!
Response from SmallsAug 13, 2023
Thank you so much for sharing your positive experience with Smalls and our Cat Concierges! We're absolutely thrilled to hear that your cat is loving the food 💛🐾
