Big Pet Food prioritizes profits over cat health and they pack cat food with preservatives and fillers. Smalls believes cats deserve better and uses natural ingredients and added vitamins and minerals in our food. Our recipes are cooked with minimal processing. After cooking, our recipes are then frozen to maximize freshness and shipped off to happy cats across the country.
Smalls (smalls.com) has 3,851 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
Also known as
smalls.com
Website
smalls.com
Category
Pet Stores
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 49% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
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Customer for life! Finally I know what I'm feeding them is as food of quality as I seek for myself. My cats LOVE it too!
Response from SmallsJun 16, 2024
Thank you so much for your feedback! We're happy to hear that you've found the quality and nutrition you were looking for with Smalls, and that your cats love it too. Providing top-notch food for your furry friends is our priority, and we're honored to have you as a customer for life!
If there's anything else we can do for you or your kitties, please don't hesitate to reach out.
BP
Brien P.
My two cats LOVE smalls cat food
My two cats LOVE smalls cat food, they are both two completely different personalities and both picky eaters and they will crush some smalls cat food! There have been visibly great changes in their coats and overall health cause they are more energetic and loving and also their litter box hardly smells anymore. I will be using smalls cat food for a very long time 5 stars!!
Response from SmallsJun 9, 2024
We are happy to hear that your two kitties absolutely love Smalls cat food. It’s wonderful to know that our food has positively impacted their overall wellbeing.
We appreciate your support and your commitment to using Smalls for the long term. If you ever have any questions or need further assistance, please don’t hesitate to reach out.
SA
SandraMarusich
Luna’s opinion of Smalls with help from my human
My cat, Luna ( he’s a male, long story), has enjoyed Smalls for over 2 years. He is a rescue with FIV, but otherwise is in great health. What I noticed with Smalls is that he is at a healthier weight- he’s 19 lbs. and believe me, this is healthy for him. Also, his poop is not smelly or runny. Also, in the 2 1/2 years I’ve had Luna, he no longer vomits frequently, I can count on one hand how many times he has vomited, and it’s normally when he eats grass.
I have to say, I’m very happy with Smalls and the health of my precious cat. The price is a little high, and sometimes changing my order is not easy but I have found no better food for my cat. I would highly recommend Smalls for all cat owners
Response from SmallsJun 16, 2024
Thank you for sharing Luna's story with us! We're delighted to hear that Smalls has been beneficial for him, especially in maintaining a healthy weight and improving digestive health. It's wonderful to know that he's thriving with our food and experiencing fewer issues like vomiting. Your feedback on pricing and order changes is noted, and we appreciate your loyalty and recommendation. If there's anything else we can assist you with or if you have any questions, please feel free to reach out!
KB
Kate B.
My cats were rejecting the foods I was…
My cats were rejecting the foods I was offering when I discovered Smalls. They love it! The smaller packages mean I don’t have partial containers in the fridge.
And don’t get me started on how amazing it is to have it delivered to my door in sustainable packaging that keeps the food frozen until I get home and can put it away! Thank you Smalls!
Response from SmallsJun 9, 2024
Thank you so much for your feedback! We’re happy to hear that your kitties love Smalls and that it has made feeding time easier for you.
If you have any questions or need further assistance, please don’t hesitate to reach out!
CF
Christine F.
Feeding my 4 week old kitty SMALLS
I have a cat with a sick tummy and a 4 week old kitty. Both are thriving on smalls. My kitty refuses formula so I water smalls down. My older cats diarrhea has basically stopped.
Response from SmallsJun 9, 2024
Thank you for sharing your experience with Smalls! We're happy to hear that both your kitties are thriving on our food. It is great that it has benefited their overall health and wellbeing!
If you have any questions or need further assistance, please feel free to reach out.
SH
Shelley
I’m concerned about the health of my…
I’m concerned about the health of my cats and over the years it gets harder to find truly healthy food without questionable ingredients. I like to eat clean, low processed for myself, should I do less for my animals? I was making my own cat food for years from a vet formulated recipe, but when I heard about Smalls I gave it a try. It seemed very similar to the fresh recipe I was using. My cats love it and I have one less chore on my list!
Response from SmallsJun 9, 2024
Thank you for sharing your thoughts and experience with us. We understand how important it is to find truly healthy food for your kitties.
We’re happy to hear that Smalls has met your high standards and that your cats love it. We're glad we could help reduce your workload while providing a nutritious and enjoyable diet for your kitties.
If you have any questions or need further assistance, please feel free to reach out!
KM
Kaitlin M.
My cat loves it
My cat loves it, his poops don't smell anymore and he wants to play all the time!
Response from SmallsJun 9, 2024
Thank you for your feedback! We're happy to hear that your kitty loves Smalls.
If you have any questions or need further assistance, please don't hesitate to reach out. We're here to help!
DS
Diana S.
My cat loves this food
My cat loves this food, and his veterinarian says he is in great shape and health, I’m really satisfied with the products and will keep buying them on a long a term.
Response from SmallsJun 9, 2024
Thank you so much for your kind words! We're happy to hear that your kitty loves Smalls. We look forward to continuing to provide you with high-quality food for your furry friend.
If you ever have any questions or need assistance, please don't hesitate to reach out. Thank you for choosing Smalls for the long term!
