smafan.comSmafan is an acclaimed fan and lighting company based in the U.S. that designs and produces innovative cooling and lighting solutions to keep your smart life in motion. We are known for elegant designs, smart functions, advanced motor and lighting technology, and unrivaled performance.
smafan.com (smafan.com) has 292 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Claim this listingHome Improvements · San Ramon, California
Excellent
Home Improvements · Los Angeles, California
Excellent
Home Improvements · El Cajon, California
Excellent
Home Improvements · COMPTON, California
Excellent
292 approved reviews, newest moderated first
Srik
Easy to use website, lot of varieties and bunch of offers.
Response from smafan.comMay 11, 2026
Thank you for the great feedback! We’re glad you enjoyed the website experience and found plenty of options and deals to choose from. We appreciate your support and hope you love your fan just as much once it’s up and running.
Meghan
Great pricing, specifications easily available on website. Delivery was rapid and customer service was prompt in responses to my questions. The fan is terrific, silent and moves lots of air. I love having both a wall switch and a remote. I would buy again.
Response from smafan.comMay 7, 2026
Thank you for the fantastic feedback! We’re happy to hear the website made it easy to find the information you needed and that your order arrived quickly. A quiet fan with strong airflow is exactly what we aim for, and it’s great to know you’re enjoying both the wall switch and remote setup. We truly appreciate your support and would be honored to help again whenever you’re ready for the next one.
Joe
Prompt and friendly assistance
Response from smafan.comApr 16, 2026
Thank you for the kind words. We are glad our team could provide prompt and friendly assistance. We truly appreciate your support and are always here if you need help in the future.
Lynn S.
I was trying to order a remote for a fan purchased in the last year because the pull chain had broken. Customer service reached out to tell me the remote wouldn’t work with my model but that they would send me a new light kit free of charge to fix the problem. Extremely responsive and professional. Very highly recommend.
Response from smafan.comApr 11, 2026
Thank you for sharing your experience. We’re really glad our team was able to catch the compatibility issue and help you find the right solution. Sending the replacement light kit was the easiest way to get everything working again. We truly appreciate your kind words about our service and your recommendation. If you ever need anything else in the future, we’ll be here and happy to help.
Andy S.
Fan is super quiet and easy to install. We had an issue with the motor mount missing some threads. I got ahold of the smafan team and Hugo expressed a brand new motor to us the next day.
Response from smafan.comApr 11, 2026
Thank you for sharing your experience. We’re sorry again about the issue with the motor mount, but we’re really glad we were able to get a replacement motor out to you quickly and get things back on track. We truly appreciate your patience and your kind words about our support. If you ever need anything else, our team is always here to help.
Mike C.
I ordered a 36” Carro Extended Downrod for a ceiling fan I purchased on Amazon and didn’t read the description that the rod didn’t come with an extension wiring. This was my mistake as it was clear in the description. I emailed customer service and Hugo Ho responded the next day asking me for a specific model for my fan so he could include the cable at no extra charge. The downrod with extension wiring and a safety cable was shipped and received by me in just a few days. About two week later I had a chance to install my patio fan without any issues. My thanks and appreciation to Hugo Ho and the team at Smafan.com for their excellent service and follow up emails asking if I had any questions or needed further assistance. I would happily order from Smafan.com when I purchase my next fan or lighting project as they had excellent customer service, great deals, and fast shipping. The trifecta of a great business.
Response from smafan.comApr 9, 2026
Thank you so much for taking the time to share such a thoughtful review. We’re really glad everything worked out smoothly with the extended downrod and wiring, and that your patio fan installation went well. It was absolutely our pleasure to help, and I truly appreciate your kind words about the support and follow up. Our goal is always to make sure customers get exactly what they need so their project can move forward without headaches. Thanks again for your trust and support. Whenever you’re ready for your next fan or lighting project, we’ll be here and happy to help.
Adam P.
Grest customer service, quick response time
Response from smafan.comMar 14, 2026
Thank you for the kind words! We’re glad to hear our customer service and quick response made a good impression. We truly appreciate your support and are always here if you need any help in the future.
Anthony M.
The fan looks great and works perfect. The installation was simple. I've installed several fans, and usually, getting the remote control and all the wires tucked away is a challenge, but the dimensions were very good on this one. Everything fit without a fight. The app for the fan is clean and simple as well. Very easy to adjust the light and fan speed.
Response from smafan.comMar 6, 2026
Thanks for the great feedback! We’re glad to hear the fan looks great and that the installation went smoothly for you. It’s especially nice to know the remote receiver and wiring fit comfortably. That part can definitely be a headache with some fans. We’re also happy you’re enjoying the app and finding it easy to adjust the light and fan speed. Thanks again for sharing your experience and for choosing Smafan. Enjoy the fan!