Robert K.
Works well, not durable
Headband and earphones work very well, but connections and cable are obviously not durable. After just a few nights, the cable is starting kink already. Needs to be more flexible and durable if it's going to be used by someone who is unconscious and not treating it carefully!!
Response from SleepPhones®Oct 27, 2017
Dear Robert, Our sincerest apologies for the difficulty you experienced with your SleepPhones®! With headphones that are worn for many hours a night, durability is crucial. We are constantly making updates and improvements to our products not only to suit the needs of our customers but also to keep up with the progression of technology. OurProduct Design Team is continually researching how we can improve the quality of our products through technological advancements. As a growing company we continue to strive for improvements in this area because we know many of our customers rely on the products on a nightly basis to provide adequate sleep. Please know that we do offer a one year warranty on all our products. Any warranty claim also restarts your one year warranty period. If you have any further questions or concerns, please contact our customer support team via email ([email protected]) or phone (1-877-838-4790, Monday through Friday, 8am - 5pm EST) and we would be more than happy to assist you!