SleepPhones® Reviews | Read Customer Reviews of sleepphones.com

SleepPhones® Reviews | Read Customer Reviews of sleepphones.com

SleepPhones® reviews

1,691 approved reviews, newest moderated first

Barry C.
Nov 3, 2017
Both customer service reps were phenomenal.
Both customer service reps were phenomenal in every aspect. Service was fast. 100% recommend!
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Allan E.
Nov 3, 2017
The corded ones are great.
The corded ones are great. I'm less thrilled with the wireless charging ones. There is too much hardware in the headband. 5 stars for corded. 3 for wireless charging
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David L.
Nov 3, 2017
Good products and fast shipping.
Good products and fast shipping.
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Norazman N.
Nov 2, 2017
No problems at all
No problems at all
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Merry S.
Nov 1, 2017
They seem to last about a year.
They seem to last about a year.
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Jennifer L.
Nov 1, 2017
Fantastic product
Fantastic product! I'm glad I ordered the Effortless SleepPhones. Much better sound quality than other brands I have tried.
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James M.
Nov 1, 2017
Wonderful
Wonderful, exactly what I was looking for. I use these to listen to ASMR or relaxing sounds as I fall asleep.
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MAB
Oct 31, 2017
the device shuts off if you lay on your …
the device shuts off if you lay on your back with your head down! have to sleep on your side. Battery time is really poor as well
Response from SleepPhones®Nov 1, 2017
Dear MAB, Our sincerest apologies for the difficulty you have experienced with the wireless product! Many different variables can alter exactly how long the battery life will last. For example if you are listening to the product on the highest volume, you will only receive closer to 7-8 hours of playback. We highly suggest listening to the product at a medium volume level as a high level could cause hearing damage if used for several hours. We have also found that certain apps cause the Bluetooth® module to have a shorter battery life. Through our testing we have found the White Noise app (http://www.tmsoft.com/white-noise) does not cause a shorter battery life. We have also found listening to music preloaded on your device will give you the 10-13 hour battery life. The module is designed to be worn at the back of the headband, but can be moved towards one side or the other if you find that to be more comfortable. Many of our customers will move it to the side or front of the headband if they are back sleepers. This should alleviate the issue you experienced. Please let us know if the troubleshooting tips alleviated the issue by contacting us directly at [email protected] or 1-877-838-4790 (Monday through Friday, 8am to 5pm, EST)!
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