SleepPhones® are soft comfortable headphones in a patented headband design, with an emphasis on using environmentally-friendly materials and manufacturing processes. We strive to use local resources, stay technologically-savvy, and be socially responsible as we create a world of happy, healthy people.
SleepPhones® (sleepphones.com) has 1,691 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
Also known as
sleepphones.com
Website
sleepphones.com
Category
Pharmacy & Medicine
Location
Erie, Pennsylvania
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 19% of reviews.
Latest
Most recent review: July 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Excellent concept, however much room for improvement.
1. Sizing - Fleece “one size fits most” was way too big, even brand new. I read the sizing instructions and was borderline, but was afraid to get something called “extra small”. Turns out I should have. My advice for the company would be to keep the instructions, but change the sizes to S/M/L like people are used to.
2. No way to tell visually if they are off. I appreciate that there is not an “on” light since they are made for sleeping, but would like a small light that I can lift the fabric to see. Instead I have to go to the settings on my phone if I’m not sure.
3. Charging Base: The base works most of the time - enough that I prefer it over digging in the headband to plug in a charger. If it stays in the right place, it charges fast, but seems like it could use a stronger magnet.
4. Price: Before purchasing my sleep phones, I already owned several other Bluetooth headsets ranging in price from $20 - $350. Comparing the quality and lack of bells & whistles, I would expect these headphones to be priced around half what they cost.
Response from SleepPhones®Jan 4, 2018
Dear Stephanie,
Our sincerest apologies that you are not satisfied with your SleepPhones® Effortless! With headphones that are worn for many hours a night, durability is crucial. We are constantly making updates and improvements to our products not only to suit the needs of our customers but also to keep up with the progression of technology. Our Product Design Team is continually researching how we can improve the quality of our products through technological advancements. As a growing company we continue to strive for improvements in this area because we know many of our customers rely on the products on a nightly basis to provide adequate sleep. Please know that we do offer a one year warranty on all our products. Any warranty claim also restarts your one year warranty period.
Regarding the headband, we would be happy to exchange it for a different size! If you could please fill out the warranty form found on our site and send it in with your headband, we will send you a new headband to insert your speakers into! Here is the link to the warranty page: http://www.sleepphones.com/warranty
You can find our sizing chart along with a demonstration video on how to find the proper size on our site at: http://www.sleepphones.com/customer-support/sizing If you are unsure how to remove and reinsert the speakers you can find a demonstration video on our site at: https://www.youtube.com/watch?v=jqTVbLvjDNk
When the Bluetooth® module is turned on, you will notice a red blinking light. That light will pulse slowly when successfully paired and blink rapidly when in pairing mode. That light will remain on as long as the module is on.
Regarding charging the SleepPhones® Effortless, we have a few troubleshooting tips we can try to get this charging properly. When charging please make sure that the Bluetooth® module is turned off.
When placing the Bluetooth® module on the charging base, please make sure that it is facing down on the induction charger. This means that when you feel it as it is charging, it should be a flat surface with the three buttons pointing toward the charging base. Also, the speaker plug on the module will need to be positioned on the opposite side of the micro USB port on the charging base. When positioned correctly, you will feel a magnetic attraction between the Bluetooth® module and the charging base.
You can watch a video of how the charging process is performed at: https://www.youtube.com/watch?v=ohc4z8XDM0I
We love our customers and want everyone to have a positive experience while using our product! Please contact our customer support team via email ([email protected]) or phone (1-877-838-4790, Monday through Friday, 8am - 5pm EST) and we would be more than happy to assist you with any further questions or concerns you may have!
FP
Frederick P.
Item as described.
Item as described.
PA
Patrick
These would be better if they had …
These would be better if they had active noise cancelling and actually cupped the ear a bit for added comfort.
MO
Morlock
Good Sound, Needs Design Refinements
The sleepphones are a quality product,but have some design issues. The control buttons are hard to locate by touch through the fabric. The speakers require accurate placement over the ears, but the head band allows the speakers to easily move out of alignment, especially for side sleepers.
When properly worn, the speakers have great sound offer reproducing subtle sounds that are missed by my tablet’s speakers. The cloud flees head band is soft and comfortable, but very hot.
Response from SleepPhones®Jan 4, 2018
Dear Morlock,
Our sincerest apologies for the difficulty you experienced! You would be able to control playback of sounds through the SleepPhones® or through the device it's connected to. Normally the module is placed at the back of the head, however some of our customers do move the module to the front or side of the headband.
Regarding the speakers, you do want a snug fit for the headband to prevent the speakers from moving around once placed on your head. If you do have the correct size headband the speakers then should stay in the same spot once adjusted. All of our products come in the following three sizes: Extra Small, One Size Fits Most and Extra Large. You can find copy of our sizing chart on our site at: http://www.sleepphones.com/customer-support/sizing
We would be happy to exchange it for a different size / type of fabric! We would suggest exchanging your current Fleece headband for a RunPhones® headband. The RunPhones® fabric is lightweight and moisture wicking. If you could please fill out the warranty form found on our site and send it in with your headband, we will send you a new headband to insert your speakers into! Here is the link to the warranty page: http://www.sleepphones.com/warranty
If you have any further questions or concerns, please contact our customer support team via email ([email protected]) or phone (1-877-838-4790, Monday through Friday, 8am - 5pm EST) and we would be more than happy to assist you!
FR
F. Russ T.
The antonym of Effortless is....?
Best sleep headphone design out there. BUT... Horrible durability. Speakers break, bad cords and over priced for replacement parts and for the overall package. The “effortless” charging Qi pad is so finicky it takes the precision of an eye surgeon in laboratory conditions to line up the contacts to get a charging connection and it’s even magnetic. It’s comical considering it’s name. I bought 3 as gifts and Effortless humiliated all the recipients. A locksmith would question his choices in life trying to trick Effortless into charging. One day we hope to see the flashing green charging light in the first 100 attempts. Now get some sleep
Response from SleepPhones®Jan 4, 2018
Dear F.,
Our sincerest apologies for the difficulty you experienced with your SleepPhones®! With headphones that are worn for many hours a night, durability is crucial. We are constantly making updates and improvements to our products not only to suit the needs of our customers but also to keep up with the progression of technology. Our Product Design Team is continually researching how we can improve the quality of our products through technological advancements. As a growing company we continue to strive for improvements in this area because we know many of our customers rely on the products on a nightly basis to provide adequate sleep. Please know that we do offer a one year warranty on all our products. Any warranty claim also restarts your one year warranty period.
Regarding charging the SleepPhones® Effortless, we have a few troubleshooting tips we can try to get this charging properly. When charging please make sure that the Bluetooth® module is turned off.
When placing the Bluetooth® module on the charging base, please make sure that it is facing down on the induction charger. This means that when you feel it as it is charging, it should be a flat surface with the three buttons pointing toward the charging base. Also, the speaker plug on the module will need to be positioned on the opposite side of the micro USB port on the charging base. When positioned correctly, you will feel a magnetic attraction between the Bluetooth® module and the charging base.
You can watch a video of how the charging process is performed at: https://www.youtube.com/watch?v=ohc4z8XDM0I
We love our customers and want everyone to have a positive experience while using our product! Please contact our customer support team via email ([email protected]) or phone (1-877-838-4790, Monday through Friday, 8am - 5pm EST) and we would be more than happy to assist you with any further questions or concerns you may have!
KR
Keith R.
I couldn't be more pleased
I couldn't be more pleased. I live for music, and use the phones for meditation using isotonic beats and ambient sounds. The phones are comfortable and easily adjustable. Ir egard the SleepPhones as an exemplary product.
