Patrick M.
Maybe the product is good but the service is not very good
I received my sleephone 7-8 days ago but The headband is to large so I never had the chance to try it. It’s kind of complicated to exchange for a headband smaller. You have to fill up a form. Than you have to take out the speakers. After you have to pay to ship the headband back to the compagnie and make sure you have a tracking because your responsable for it until the company receives it. And eventually receive an other headband smaller. So I’m thinking right now to just send everything back and ask for a refund.
Response from SleepPhones®Jan 12, 2018
Dear Patrick, Our sincerest apologies for the difficulty you experienced! Please contact us directly via email ([email protected]) or phone (1-877-838-4790, Monday through Friday, 8am - 5pm EST) and we would be more than happy to further assist you! We look forward to hearing from you soon!

