SleepPhones® Reviews | Read Customer Reviews of sleepphones.com

SleepPhones® Reviews | Read Customer Reviews of sleepphones.com

SleepPhones® reviews

1,691 approved reviews, newest moderated first

Terri M.
Jan 14, 2018
I love the sleep phone so comfortable …I love the sleep phone
I love the sleep phone so comfortable where it around the house not just bedtime
Report
Florida S.
Jan 12, 2018
Comfy and cozy
These are great in every way except the charging connecter. It feels flimsy and when you remove the battery to charge it it drags the headphones out of place and then you have to move them back to the right spot. That requires a bit of cumbersome jiggling around. But the sound is good; better than many earbuds I have owned. The headband is comfortable, soft and kind of cozy to wear. I like it but if you're fussy about your hair being flattened you might have an issue with it.
Report
susan N.
Jan 12, 2018
Your sleep phones exceeded my …
Your sleep phones exceeded my expectations! I'm able to sleep about 7 hours without waking. I'm able to get back to sleep if I wake up too early in the morning. I'm dreaming and able to recall the dreams in the morning. I feel rested in the morning and throughout the day.
Report
Calvin B.
Jan 12, 2018
Cotton Sleephones Restrict Head Movement On Pillow
The sleep phones I ordered were made of a cotton fabric which, although very comfy on the skin, had too much friction with my pillow whenever I wanted to turn my head. Instead of the sleepphones headband moving with my head, it would restrict my head from turning, which was very uncomfortable.
Response from SleepPhones®Jan 15, 2018
Dear Calvin, Our sincerest apologies for the difficulty you have experienced with your SleepPhones®! We would be happy to exchange your headband for a different fabric! If you could please fill out the warranty form found on our site and send it in with your headband, we will send you a new headband to insert your speakers into! Here is the link to the warranty page: http://www.sleepphones.com/warranty You can find our sizing chart along with a demonstration video on how to find the proper size on our site at: http://www.sleepphones.com/customer-support/sizing We would suggest the RunPhones® fabric as it is a lighter weight material that stays on better than the Breeze material in my personal opinion. If you are unsure how to remove and reinsert the speakers you can find a demonstration video on our site at: https://www.youtube.com/watch?v=jqTVbLvjDNk If you have any further questions or concerns, please contact our customer support team via email ([email protected]) or phone (1-877-838-4790, Monday through Friday, 8am - 5pm EST) and we would be more than happy to assist you!
Report
Carolyn B.
Jan 12, 2018
Love them
Love them, they help me relax and fall asleep And they are easy to recharge. Thank you
Report
Johnny
Jan 12, 2018
I ordered replacement speakers but …
I ordered replacement speakers but mistakenly chose the wrong connection. SleepPhones swapped it out with no problem and paid the cost of the 2nd shipping. Good customer service.
Report
Meg
Jan 12, 2018
The charging station issues
The charging station is hard to magnetically pair with and let’s out a very shrill loud high pitched noise when not charging the device
Response from SleepPhones®Jan 12, 2018
Dear Meg, Our sincerest apologies for the difficulty you experienced! We have a few troubleshooting tips we can try to get this charging properly. When charging please make sure that the Bluetooth® module is turned off. When placing the Bluetooth® module on the charging base, please make sure that it is facing down on the induction charger. This means that when you feel it as it is charging, it should be a flat surface with the three buttons pointing toward the charging base. Also, the speaker plug on the module will need to be positioned on the opposite side of the micro USB port on the charging base. When positioned correctly, you will feel a magnetic attraction between the Bluetooth® module and the charging base. You can watch a video of how the charging process is performed at: https://www.youtube.com/watch?v=ohc4z8XDM0I We love our customers and want everyone to have a positive experience while using our product! Please contact our customer support team via email ([email protected]) or phone (1-877-838-4790, Monday through Friday, 8am - 5pm EST) and we would be more than happy to assist you with any further questions or concerns you may have!
Report
Tom B.
Jan 12, 2018
Great headphone concept
Great headphone concept, super comfortable, great sound.
Report