SleepPhones® Reviews | Read Customer Reviews of sleepphones.com

SleepPhones® Reviews | Read Customer Reviews of sleepphones.com

SleepPhones® reviews

1,691 approved reviews, newest moderated first

Mary C.
Mar 2, 2018
Great service
Great service
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Tiffany O.
Mar 1, 2018
Great company
Shipping was fast and costumer service is excellent
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Patrick M.
Mar 1, 2018
Good headphones
Good headphones, very comfortable to sleep in.
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Susan Bryer S.
Mar 1, 2018
I am completely happy with my…
I am completely happy with my SleepPhones. I purchased the fleece headband, wireless, and everything about it is perfect. Easy to pair with a device, charge, and wear. In fact I have taken to wearing the headband while out on a run or walk, even just around the house for music while doing cooking prep, etc. The sound is so clear and they are so comfortable. I purchased them to deal with the annoyance of tinnitus at bedtime, but am happy to find that they serve other purposes as well.
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jaci
Feb 28, 2018
I would like the speakers to stay in…
I would like the speakers to stay in place better while wearing. I also think a better cord that would not get tangled up and is longer would increase sales and repeat customers.
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Mary M.
Feb 28, 2018
Great concept but it is uncomfortable…
Great concept but it is uncomfortable in back of head where the wires are attached. Also I ordered The regular size and I find it kind of small even tho my head only measures 22 inches.
Response from SleepPhones®Mar 1, 2018
Dear Mary, Our sincerest apologies for the difficulty you experienced! We would be happy to exchange the headband for a different size / type of material! If you could please fill out the warranty form found on our site and send it in with your headband, we will send you a new headband to insert your speakers into! Here is the link to the warranty page: http://www.sleepphones.com/warranty You can find our sizing chart along with a demonstration video on how to find the proper size on our site at: http://www.sleepphones.com/customer-support/sizing If you are unsure how to remove and reinsert the speakers you can find a demonstration video on our site at: https://www.youtube.com/watch?v=jqTVbLvjDNk If you have any further questions or concerns, please contact our customer support team via email ([email protected]) or phone (1-877-838-4790, Monday through Friday, 8am - 5pm EST) and we would be more than happy to assist you!
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Mary A. J.
Feb 28, 2018
I am very
I am very. very pleased from purchase to customer service. This is the first company I have dealt with that went out of their way to address my problems. THANK YOU SO MUCH
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lawrence mc E.
Feb 28, 2018
l the processor was defective.
l the processor was returned because it did not function correctly. As yet it hasn't been returned.
Response from SleepPhones®Feb 28, 2018
Dear Lawrence, Thank you for contacting us! We emailed you a pre-paid return label on February 22, but as of February 28 USPS.com still states that shipment has not been dropped off to them. We look forward to receiving and processing your warranty claim as soon as possible! If you have any further questions or concerns, please contact our customer support team via email ([email protected]) or phone (1-877-838-4790, Monday through Friday, 8am - 5pm EST) and we would be more than happy to assist you!
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