SleeplayReviews of sleeplay.com

The ordered part seems to be working well during these first 3 weeks.

As a customer from abroad that recently got diagnosed with sleep apnea, I had to get a machine to start treatment while in the US. Fortunately, finding this store was a tremendous blessing to me, as James the representative took care of my case easily and professionally. I even came back after few weeks to replace the mask, at no added cost. Thanks Sleeplay!

The customer service that this company has is the best, they care that the customer really leaves and ends up satisfied. About their products and about their experience .Both your manager and the customer service staff helped me resolve my concerns

Exceptional CPAP company! The quality of their products is outstanding, and their customer service goes above and beyond. Efficient delivery and easy setup make them a top choice for anyone in need of sleep apnea solutions.

I recently placed an order for a mask and headgear but ordered the wrong size. I confirmed again and indeed I placed the wrong order. I called them today and they immediately offered to ship me the correct size cushion. It was completely my fault and they took care of it! The call took 45 seconds. I didn’t think this level of service still exists!!!

UPDATE: You have my order number and literally just attempted to call me several times Bryan, then exchanged emails in the last hour where you tried to bribe me with a $50 gift card to remove the review and refused to refund unless I removed the charge-back case . Review: Disregard all the employees leaving fake 5 star reviews here (Bryan S below is the senior operations manager) . This company is garbage filled with trash ppl. well the few that work there. They are literally refusing to refund or ship an order for a bipap machine. On the phone they promised to ship it on a Friday, After a day I received no tracking so i emailed asking for one and was told they Don't have stock and would ship when they get it in. This isn't a toy, it's a needed medical device! 6 days later with back and forth emails, mostly just lies from them and now I've filed a charge-back. Nothing has been shipped and no refund ever issued. If they do respond you can be guaranteed it's a lie.

Best place ever

Very happy with Sleep play.