Lamont F.
To hard to open
To hard to open. I would send it back if I could find a replace.

Hi, we're Sleeplay.Your ultimate hub for all things sleep.At Sleeplay, we connect you to the next generation of sleep experts, products, and innovations, guiding you through every step of your journey towards better sleep. Whether you're new to the world of sleep health or a seasoned pro, our team is dedicated to helping you find the solutions that work best for your unique needs.Our mission goes beyond just sleep; it's about enhancing your overall well-being. We’re setting a new standard in sleep health, one well-rested person at a time. With our wide range of products, from CPAP machines to comfortable masks, and our expert advice, we aim to transform the way you sleep, so you can wake up feeling refreshed, recharged, and ready to take on the day.We understand that sleep apnea can turn a peaceful night into a restless struggle, leaving you feeling drained and unfocused. That’s why we’re committed to providing top-tier solutions that improve your sleep quality and, in turn, your life. Sleep isn’t just a luxury; it’s a fundamental pillar of mental health, physical health, and performance.Surprise! You’re actually a kind and vibrant person. All this time, you were just tired. Imagine waking up each morning feeling like your best self, ready to embrace the day with energy and enthusiasm. At Sleeplay, we believe that’s possible, and we’re here to help you achieve it.Discover our playground of sleep solutions where better sleep begins. From innovative CPAP technology to personalized customer support, we’re here to ensure you sleep soundly and wake up smiling. Because at Sleeplay, we’re not just about selling products; we’re about creating a community where sleep health is prioritized, and everyone can enjoy the benefits of a good night’s rest.
Sleeplay (sleeplay.com) has 795 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Health Equipment · ROYAL PALM BEACH, Florida
Excellent

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Showing 48 reviews with 4 stars · Clear filters
Lamont F.
To hard to open. I would send it back if I could find a replace.
JL
Love that it’s head gear free. Does take a little to get used to due to the weight of the nose piece
Malcolm F.
I would have given a five star but when I went to purchase multiple set of air filters for my resmed airsense total of over $60 the site wanted $12 shipping. Total package weight an ounce or two. But I won’t stop shopping here because they have great products and sales. 👍🏼
Thomas H.
This little machine is so small and light, it made it perfect for traveling overseas. It was so light that at times it didn’t always stay upright—the pull of the hose flipped it around. That didn’t impact its performance—just annoying. Sound: I wish it were just a little more quiet, and sometimes I couldn’t figure out why it was quieter at times than others. It also made a very faint “squeal” on inhalation, but if your hose is long enough you can get the unit far enough away from you to not hear it; I just usually placed the unit on the floor. Finally, the description said that it worked with my existing resmed nasal mask but didn’t make it clear that I would need to also order a hose adapter to use it. That almost prevented me from using the machine on our 24-day trip because I hadn’t tried the connection beforehand. I was sent one in time but I had to pay for overnight shipping. BOTTOM LINE: an effective and ultra-lightweight travel CPAP machine that performs great and eliminates the need for a separate larger and heavier CPAP travel bag.
customer
Had some issues wihh the refund but after posting a review they reached out to me and made it right. Good prices and great selection, tons of sales
Response from SleeplayAug 14, 2026
Hello, Thank you for taking the time to speak with our team today. We are glad we were able to connect directly, clear up the misunderstanding, and provide a satisfactory resolution for you. We truly appreciate your feedback and are always here if you need anything else moving forward!
Robbie
I ended up talking to a representative because I had some specific questions. She was very helpful, however, I'm still receiving automated calls from Rotech, telling me that it is time to order new supplies. There is apparently some miscommunication between Rotech & Sleeplay. Since the system is automated, there is not an easy way to stop the calls.
Yomar
Worse experience ever Edit: honestly sort of shocked without gong onto details as I was already irritated however. A gentleman called Dave called me and understood quick a lot of this that occurred was unnecessary and honestly was surprised it happened. Dave fixed my biggest concern and even explained some changes that were not properly explained the first time around was extremely empathetic and helped me through this. Prior to Dave I already had said sleeplay is done in my book but.. I will try them again.
Response from SleeplayAug 14, 2026
Hello, Thank you for taking the time to speak with our team directly today. We truly appreciate the opportunity to listen to your feedback, address your concerns, and provide a satisfactory resolution for you. Making sure our customers feel supported is our top priority, and we are grateful you gave us the chance to make things right. Please do not hesitate to reach out if you ever need any further assistance!
RRobinson
I contacted Sleeplay 8 months ago and purchased a new BiPAP headset. It did not work for me as I have O2 hooked to my BiPAP . So I returned it with a full refund offered with a new purchase from their site. Yet when I go to the site it does not show I have a credit to use.
Response from SleeplayJul 1, 2026
Thank you for reaching out, and I hear your frustration completely. When you have a credit waiting to be used for your sleep health, logging into a site and seeing a zero balance is incredibly confusing and stressful. I am so sorry for the hassle this has caused you. I want to be completely upfront and clear up how our system handles these returns: when we processed your full refund as store credit back on December 23rd, 2025, it was issued as a digital gift card sent directly to your email inbox, rather than appearing under your online store profile balance. Because we want to make sure you can get the right gear hooked up to your BiPAP as soon as possible, I have personally resent that exact gift card to your email address today, July 1st, 2026. It does not expire, so the full balance is ready whenever you are. Please check your inbox (and your spam folder, just in case it took an unexpected detour) to ensure it arrived. If you don't see it or need any help applying it to your next order, please reach out to our customer service team directly by phone, email, or chat, and we will be happy to assist you right away.