Sleep GalleriaReviews of sleepgalleria.com

I put a large order (#18956) into #sleepgalleria , but they had no stock of that item, so I asked for a refund. Fast forward 6 weeks later, several emails, multiple calls, and many attempts at their chat option and I still cannot get a refund. I get no reply to email or chat and I stay on hold until their system kicks me off the phone. #SCAM!!

Answered all questions made things really easy

He was easy to talk to and when he found out I was still looking around and test driving mattresses. He didn't try to force me into one that he knows is one of the best and tried to sell me right off the bat he told me to go test them and call him up when we knew which one we wanted. That went a long way with my wife as well

My order was promised to be received within 14 days. I got an e mail that the shipping is being prepared and will be shipped within 6 days. So far 17 days later no mattress, phone call or e mail. Do not use this company for any purchase

Avoid this greasy operation at all costs. Your mattress will be late, you’ll be lied to by customer service and their “escalation specialist” who will keep telling you how lucky you are to be contacted on his day off for him to be the arbiter of whether or not you can be allowed to cancel your order. Just a gross deceitful experience all around.

Awful company. Its a scam - don't purchase anything from here. I ordered a mattress for my child and was told it should arrive in 2 weeks. Its still showing as in process.... I've tried calling and emailing and they are not responding. Yet I'm getting spammed via email and text with sales offers and they even asked for a review!!!! Well, here it is. You are awful

Phil was very helpful in trying to find a chair that would suit our need, unfortunately no one makes one however we did find one that will take care of the massaging my friend needs due to parkinson disease, and we are looking forward to it's arrival.

DO NOT BUY FROM SLEEP GALLERIA!! They are no longer answering calls, or responding to email. My calls get dropped after a 10 minute wait each time. I finally got someone on the live chat and as soon as I gave them my order number I was ghosted. I purchased a couch 4 months ago. Still no couch and no one to follow up with. They are super friendly in the beginning but now ….nothing. They may be going out of business. I’m contacting my credit card and the BBB. I think I got scammed.