Sleep GalleriaReviews of sleepgalleria.com

Ordered a mattress online that shipped within three days. Everything unraveled from there. The shipping company scheduled a delivery and then confirmed it with me with an 8 hour (all day window). With 30 minutes remaining in the day I called the shipping company and after 3 different phone calls, I was told that the driver never found the base for the mattress and that there was no delivery for me. 3 weeks later of numerous unanswered phone calls to the shipping company and they finally delivered a damaged base with the mattress. Along the way, when speaking with Sleep Galleria, I was told I couldn't cancel the order without a 25% restocking fee even though for three weeks no one could tell me where my mattress and base were located. Zero options from Sleep Galleria and no solutions to resolve the problem were very disappointing. Not a good experience and definitely would tell anyone to go anyplace else to order the mattress.

I bought an expensive massage chair from them. It arrived last week and after three days the foot part fell off. I called them, told them my problem. They said they'd have someone get back to me. I have almost a 5k chair, a week old, is broken and they won't help Go Elsewhere

Love the Svago Newton. It's leather and "top of the line." I have very bad arthritis in my spine and this chair truly relieves my back pain. For just the chair: 5 stars.The heat and massage help too. Had an issue with delivery, but it was resolved. That's why the 3 stars.

Company charged us a swap out fee for our mattress which we did not know when they guaranteed exchange if we would not be satisfied. We returned mattress still in plastic but had to pay 300 for delivery and exchange.

Ordered an organic futon mattress and it's been working out great!

Great Mattress Purchase. Quality product at a great price and quick delivery. I would definitely order from them again.

It took months for us to get both pieces of our bedroom set even though they said that both pieces were to be delivered on a specific delivery date!

Cannot get off mailing list. Keeps sending me email after I unsubscribe