At slashop, we believe that pets are family. That's why we created our brand to provide families with pets with the best home textiles. As a team of pet lovers, we're fortunate to have multiple furry friends in our lives, and we know firsthand what it's like to have pets shed hair all over your bedding or loungewear. That's why we create products that are not only durable and damage-resistant but also repel pet hair, dust, and dirt.
slashop.com (slashop.com) has 289 customer reviews on Five Star Index, with an average rating of 2.9 out of 5.
Website
slashop.com
Category
Decoration & Interior
Listed on Five Star Index
2026
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The company replied to 50% of reviews.
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Most recent review: October 2026.
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I have now ordered 5 sets of sheets and 3 duvets. All have shipped in a reasonable amount of time. Sent two sets to my sister for her birthday. She always gets those very high priced sheets ($600+ a set). And now she said she is getting rid of those and only getting these from now on. Not only are they easy to shake off the pet fur they feel and look luxurious. I two will only buy these sheets in the future as gifts and uses. I do hope they hold up. I think they will. I did stain one set with my feet slathered in vaseline jelly and socks and it seeped through the socks😢. Might have to wash in a higher than recommended temperature and degreaser. But that’s my fault.
VT
Valerie T.
Slashop is protecting our new sofa perfectly
We purchased a brand new sofa that is mainly cream in color and we were so worried about how to keep it clean and that brought us to slashop to look at their sofa covers. We are so thrilled and glad that we made the choice. The fabric is so soft and is protecting our new sofa very well. Definitely worth the purchase and will order again in the future. It is not fitted like so many sofa covers and that is exactly what we wanted. We wanted a loose and carefree cover that can be taken off and washed when needed.
TF
Talon F.
Ordered a cover
Ordered a cover, got one email. No email about shipping no response about a refund. Going to contact my bank
Response from slashop.comDec 13, 2024
Thank you for reaching out, and we sincerely apologize for the inconvenience you're experiencing.
We understand how frustrating this can be, and we want to assure you that we are working to resolve the issue as quickly as possible. It appears there may have been a delay in our communication. We are looking into your order and will provide you with an update on its shipping status or initiate the refund process immediately, depending on your preference.
Please contact us directly at [email protected] if you’d like to expedite the process. We value your business and want to ensure your satisfaction.
KB
Kim B.
Never received items
I ordered a couch cover over 3 weeks ago. I received an email saying order was placed with an order #. But no email saying it has shipped.
I have emailed the company at least 4 times with no response.
Do not order anything from slashop. It’s a scam.
Response from slashop.comDec 13, 2024
Thank you for bringing this to our attention. We deeply apologize for the delay in shipping your couch cover. The delay was caused by an unexpected stock shortage, and we understand how frustrating this must be.
After reviewing our records, we found only one email from you regarding this issue and did respond promptly. It seems the other emails may not have reached us. We are actively working on restocking the item and will ship it as soon as possible.
Please rest assured that we are committed to providing a solution and will keep you informed. If you prefer, we can also explore options for a refund or alternative products. We value your business and appreciate your patience as we resolve this.
LH
Laura H.
Make sure you read the fine print!
So when I placed an order online, I received an order confirmation with zero information. There was a picture of the product I ordered but no order #, no item ID, nothing. Obviously a ploy to get you to download their app. Apparently you can't get any info on your own unless you download their app & I have no desire to download their app.
Second, this is not a US based company. These products come from possibly China, India, who knows b/c that info is not on their website.
Third, you can expect delivery to take at least two weeks. You can get the same products at the same price from Amazon, why go through all this extra time, expense & frustration????
Response from slashop.comDec 13, 2024
Thank you for your feedback. We sincerely apologize for the inconvenience you’ve experienced.
Regarding the order confirmation, we understand how important it is to have complete information, and we regret that it wasn't clear. We strive to make our communication as transparent as possible, and we’ll take your comments into account to improve our process moving forward.
As for the origin of our products, we source from trusted suppliers across the globe, and we always prioritize quality and reliability. We are actively working on providing more detailed product information on our site, including country of origin, to give our customers better transparency.
We also understand your concerns about the delivery times. While certain international shipments can take a bit longer, we do our best to provide timely deliveries, and we regret that this wasn't the experience you had. We hope you'll consider us in the future for your shopping needs, and we're here to assist if you need further information.
PH
Phoebus
I ordered a Cozy Chic Sofa Cover
I ordered a Cozy Chic Sofa Cover - Limited Edition Color × 1 with expedited shipping. It's been almost six days now and the status of my order is still "order confirmed". Will this status change one day? I don't know.
In addition, I sent two emails for information, I have not received any response to date.
The communication of this site as well as their commitments need to be reviewed.
Almost six days and still not shipped. Is your stock empty?
Response from slashop.comDec 13, 2024
We deeply apologize for the delay in shipping your order. Unfortunately, the delay has been caused by a stock issue, which we are actively working to resolve. We understand your frustration and assure you that we are prioritizing the processing of your order.
We also want to address your concerns about communication. We take customer service seriously and always strive to respond to inquiries promptly. After reviewing your messages, we have found that we have been responding to your emails, and we regret if any of our responses may have been missed.
We appreciate your patience and understanding, and we’re working diligently to ship your order as soon as possible. Thank you for your feedback and for giving us the opportunity to resolve this issue.
MA
Mar
Still waiting...
I ordered and paid over a week ago, just to find out the blanket is still in China....The company looked really serious and the blankets beautiful, but now I'm wondering, if it will ever arrive here...
Response from slashop.comNov 28, 2024
Thank you for your feedback, and we sincerely apologize for the delay in your order. We completely understand your frustration, and we want to reassure you that your blanket is on its way. International shipments can sometimes take longer than expected, but we are monitoring the situation closely and will keep you updated. We appreciate your patience and understanding, and we’re confident your blanket will arrive soon. If you have any further concerns, please feel free to reach out!
LS
Laura S.
No customer support at all
No customer support at all. Can’t return the sheets which don’t match the colour on the website. Cheap quality to a high price.
Response from slashop.comNov 28, 2024
We sincerely apologize that our product did not meet your expectations and for any inconvenience caused. We understand your frustration with the color discrepancy and the quality concerns you’ve raised.
We are more than happy to assist you with a return or refund, and we encourage you to reach out to us directly for further support. While we regret that our customer service may not have met your satisfaction, we generally aim to respond promptly and resolve any issues as quickly as possible. It is clear that we fell short in this case, and we will work to improve our support to better serve our customers in the future.
Thank you for bringing this to our attention, and we truly appreciate your feedback as it helps us enhance our services. We hope to have the opportunity to make things right for you.
