slashop.com Reviews | Read Customer Reviews of slashop.com

slashop.com Reviews | Read Customer Reviews of slashop.com

slashop.com reviews

289 approved reviews, newest moderated first

Michael G.
Jan 8, 2025
My order #25890737 was placed on august…
My order #25890737 was placed on august 1, 2024. It is January now, and there hasn’t been a single update but they sure took my money quick.
Response from slashop.comJan 10, 2025
Thank you for your feedback. We sincerely apologize for the delay in your order. Unfortunately, due to incomplete address details, we were unable to process the shipment of your order. We have reached out multiple times via email to address this issue but did not receive a response. Please let us know if you can provide the correct address details so we can ship your order immediately, or if you would prefer a refund. We appreciate your understanding and look forward to resolving this matter.
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Cheri Tyler S.
Jan 6, 2025
I ordered the no-fur quilt
I ordered the no-fur quilt. I love it. My other duvet was a magnet for dog hair. I use a lint brush on it. It's easy to maintain. The color is perfect for our room. I bought the color stone blue. Thank you.
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Cynthia
Jan 6, 2025
The cover I ordered for my couch was…
The cover I ordered for my couch was pretty and I really liked it but as far as repelling hair, it doesn’t do a very good job. Plus after two days on the couch it’s covered with snags. so it’s not really very pet friendly. It’s snagged up all over. The hair is not that bad but the snags are awful. Don’t buy it! You’ll be sorry!
Response from slashop.comJan 10, 2025
We are very sorry to hear about your experience with the couch cover, and we truly appreciate your feedback. We understand how frustrating it can be to deal with snags and that the product didn't meet your expectations for pet-friendliness. Our goal is to ensure customer satisfaction, and we’d be happy to assist you with a return or exchange if you’re not completely happy with the product. Please feel free to reach out to us directly so we can help resolve this issue. Thank you again for your valuable input.
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Lori H.
Jan 1, 2025
Terrible experience
Terrible experience! Ordered an item on 11-27. It was finally shipped, and then returned back to them due to the item being too large?!? I asked for a refund. They said that they would reship with a different carrier, so I agreed, since I really wanted my macrame hanging. I waited, and asked if it had been reshipped yet. No response. I demanded a refund, since I never received my order. No response. I guess I’m out 71.00 and my wall hanging. Live and learn. After submitting this review, I did receive a full refund and apology from the company, which I do very much appreciate.
Response from slashop.comJan 10, 2025
We are truly sorry to hear about your experience and sincerely apologize for the inconvenience. After we reshipped your order with a different carrier, it appears that the package was unfortunately lost during transit, which is beyond our control. We will initiate a full refund for your order as soon as possible. Please check your account for the refund, and if there are any further issues, do not hesitate to reach out to us. Thank you for your patience, and we regret that we could not meet your expectations this time.
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Debi G.
Dec 13, 2024
Still waiting for order
Still waiting for order Laced two weeks ago Money taken but no goods and no means to contact
Response from slashop.comJan 10, 2025
We sincerely apologize for the inconvenience caused. Could you please provide your order number so we can look into this and assist you with resolving the issue as soon as possible? We appreciate your patience and are committed to getting this sorted for you. Thank you for your understanding.
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LOUISE G.
Dec 12, 2024
SO HAPPY WITH THE PRODUCT
I love the product. It is very well made, very nice material and a lovely design. It fit perfectly on my sofa. I would order again absolutely.
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Karen B.
Dec 12, 2024
Luv, Luv, Luv The Products
I love the products that are well-made, very stylish, durable, and cost-efficient. The shipping timeframe could use some improvements but I can see myself buying more of your pet and human-friendly products. This is my second purchase already!
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SOPHIA B.
Dec 11, 2024
Think twiceAbout the sofa covering
About the sofa covering. I did have to wait at least 3 weeks, but finally arrived. The photo on line looked beautiful and of good quality. The actual sofa cover is really just a flat sheet with a computer image transposed. The sheet is 100% polyester and hemmed. It is not worth $90. I would search elsewhere next time for better quality and definitely less money.
Response from slashop.comDec 13, 2024
We’re truly sorry to hear that the sofa cover did not meet your expectations. We understand your frustration, and we genuinely appreciate your feedback. Our goal is to provide quality products, and we regret that the cover you received didn’t align with your vision. We value your input and will take it into consideration as we strive to improve our offerings. If you’re still within the return window and would like to discuss a refund or exchange, please don’t hesitate to reach out. We would be happy to assist you further. Thank you again for sharing your thoughts, and we hope to have the opportunity to serve you better in the future.
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