SkyNetHosting.Net Inc.Reviews of skynethosting.net

Be careful before buying hosting services from SkyNetHosting. I purchased a reseller hosting package and later checked the server environment. Based on my findings, they appear to be using an unauthorized/cracked cPanel license, which is a serious security and legal concern. Using cracked software can put customer data, server stability, and security at risk. Because of this experience, I would strongly advise others to verify their hosting provider properly before making a purchase.

I’ve been using SkyNetHosting for the past 2 years, and I’ve been involved in the web hosting industry for over 12 years. After trying many hosting providers, I can confidently say that SkyNetHosting has been one of the best fits for growing businesses with limited budgets. They offer a strong balance of reliability, performance, support, and affordability, which is exactly what small and growing businesses need. Their support has always been available and helpful. Regarding the recent cPanel-related issue, I believe it would not be fair to judge a good company based on a problem that was not entirely in their control. These types of issues can happen with any hosting provider using cPanel, not just SkyNetHosting. I’m still with SkyNetHosting and will continue using their services because, overall, they have proven to be reliable, supportive, and a great value for businesses that want quality hosting without overspending.

Very bad! No Communication during the Cpanel Problem. Problems on and on..

Hi i've been a client of Skynet for over 20 years, my hosting business is as old as skynet as i have become one of their resellers back then, when they 1st launched. And i believe i was one of the very first customers also. Recently there was a major cPanel/WHM global disaster which caused most of the skynet Serves to go offline under controlled nature (as a measure of precaution) to protect the client data and site content etc. This Recent disaster involving some cPanel/WHM vulnerability issue caused a massive scale panic among all the Skynet clients, Resellers worldwide. My company owns several dedicated serves and dozen reseller accounts with them, and i gotta fairly good customer support from them to manage the crisis from my end. There were times it was a nightmare to get in touch with them but i would understand that handling a such a disaster involving hundreds of dedicated servers with very large number of clients going crazy over the server down situation is not at all and easy tasks. My sites were down for over a week just like the rest of them but im happy to say i was in constant contact with my client base and managed to keep them updated of what is going on and im happy to say i haven't lost a single client as i was able to convince them and make them understand of the situation as this magnitude of server disaster can happen to anyone at any given time as the hosting Industry is largely dependent on many 3rd party apps and softwares. And i believe they did their level best by replacing the entire server arsenal with new ones and safeguarding client data and content with zero data loss on my part. I think they managed the situation fairly well ANd im looking fwd to working with them for years to come as no one can beat their prices and tech support, i do have servers with other Big server companies too and their support is no where close to skynet's . As they say Sh*t happens but that's where we learn and come back stronger than ever before.... Wishing the best of Luck to skynet team Sagara, Chris , Matt, Aaron, Daniel and Bob etc.

Absolutely Farcical !!! You cannot find a provider of web hosting with this sort of complete dissappearance act in times when as a customer you are thrown into a disarray by this company own web hosting provisions. Being a customer and left in complete darkness - unable to get any replies is one thing - unable to log in to WHM - Cpanel - Emails - Wordpress over a span of 5 weeks is ludicrous!! Then there is complete no replies to updat eor cries for assistance and update - never in this industry of web hosting would anyone other providers would have done it!!!!Skynethosting.net offers a 99.9% Uptime Guarantee. That means your web server is guaranteed operational 99.9% of the time in any calendar month. Skynethosting.net guarantee 99.9% service uptime allows for 45 minutes of unscheduled (HTTP) service outage per month as defined here. For each additional 45 minutes of downtime you will receive 10% credit or refund. Regardless of the number of outages, all refunds are limited to one month's hosting service fees and do not include excess usage fees or other nonstandard recurring charges. The amount of the credits are determined by the following table, based on the amount of server uptime for the month in which credits are requested." Submitted Ticket for weeks to request for credit refund - ------- SILENCE!!! This web hosting company should now be blasted into the abyss of RUBBISH! As of today 25 May 2026 - receive invoice for renewal of service - Its automated YES invoice but dissapearance and invisbilty cloaks this compan!!!! I have backed up all my clients files, folders and website - packed and left!!!!! Then there is this GUARANTEE - "

they have kill my business. no answer, no response, its very not profesional.

I have been a long-time customer (almost 9 years). Initially, the service was great. In the past couple of years, the reliability has decreased. The downtime has increased in frequency and length. The speed has significantly reduced. The cPanel vulnerability incident is the final straw. Cannot recommend them at all. Their handling without customer interaction is completely unacceptable. No communication, if any. Days to respond to tickets. Hours with online chat without any significant information provided. I was fortunate; I was back up and running without lost data after 8 days, but the server's stability is lacking! There have been outages ranging from a few minutes to a few hours since the service was restored. The excuse is "ongoing" from the same incident. No further details. Now, the new hosting services cannot pull information from the server directly and cannot guarantee a smooth transfer to keep us up and running while SkyNetHosting gets its act together. Cannot recommend them at all! The price is not right if it doesn't stay up when you need it to.

i have 4 client websites that are down and i am getting no response to any tickets