Find aviation supplies, pilot supplies and more at SkyGeek.com. We have a wide selection of aviation headsets, handheld aviation GPS and more aviation supplies available online at the lowest possible prices!
SkyGeek (skygeek.com) has 487 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.
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487 approved reviews, newest moderated first
Herman M. G.
Have not received my order #57486. What gives?
Response from SkyGeekApr 22, 2021
Hello Herman, Looking at this order history I'm seeing initially the item was expected to ship March for you. Unfortunately 3M pushed out the delivery date on us a few times and I do see we emailed a few times to keep you updated as those dates changed. I apologize we could not secure the product in the projected time frame. Thank you for your feedback, Jason
C M.
Ordered the following on 02/11/2021: Piper 765-106 PA-28/PA-32 Inspection Hole Field Service Kit At the date of order, the product was represented in stock. Only after ordering was I notified that the product was not in stock and in fact would not ship until March 23rd. Disappointed I was not told this before placing my order. Please expedite my order. Thank you.
Response from SkyGeekApr 22, 2021
Hello, Looking at the timeline of your order I do see initially the item was out of stock but we were expecting the item from Piper shortly. Sadly it looks like the item was delayed by the vendor several times over the past two months. Unfortunatly we've still seeing supply chain issues due to the ongoing pandemic. The good news is do see we finally received the parts on 04/06 and shipped them to you that day. Thank you for taking time to provide us feedback, Jason
Umair
Delivery time is too late.
Response from SkyGeekApr 22, 2021
Hello Umair, I do see when the order was placed 02/09 some of the items were out of stock. Looking at the email confirmations we had initially expected your order to ship 04/06 with the back-orders but I do see the product arrived a bit earlier than expected and your order shipped out on 03/30. Please note that international orders will only ship complete to save our customers on shipping costs. Thank you for taking your time to provide us feedback, Jason
Costinel A.
We had an AOG and paid the expedited fee to have an RG-500 battery shipped to us ASAP. During the receiving process, we noticed that the battery had been damaged, placed in another box and shipped to us. It's been more than a month and we are yet to receive our refund for the battery and the AOG fee. No one is picking up the phone, no one is responding to my emails. I DO NOT recommend doing business with this company!
Response from SkyGeekApr 22, 2021
Hello Costinel, I know I'd reached out before to resolve this but I wanted to reply to this as well. I apologize this issue took so long to resolve for you, I should have had been communication with you as I was trying to work this out with both the vendor and the shipper and I'm very sorry you felt ignored. We did issue a full refund for your issues on 03/09. We appreciate your feedback and will use it to make our customer's experiences better, Jason
James F.
I ordered 2 Whelen LED par46 lights.Order 576218 They were a good price but I was told its going to take 65 days for my order to ship. I think that this is absolutely ridiculous. If I ordered the lights directly from Whelen it wouldnt take half as long. I'm still waiting and I need the lights. I wont be ordering from them again and I'll spread the word about my experience.
Response from SkyGeekApr 22, 2021
Hello James, Unfortunately when your order was placed on 02/09 the lights were not in stock. The expected lead time for us to procure them directly from Wheelen was about 60-65 days as Wheelen was also out of stock at that time. I apologize for any confusion. Thank you for taking the time to leave feedback, Jason
John M.
On 02/16/2021 we ordered 3 Kits of SKU# 505335. On 03/01/2021 we received 1 Kit along Packing Slip indicating a quantity of 3 Kits. It seems that there is 2 tracking numbers for this order. FedEx tracking number 784114532099 is showing returned to Skygeek and signed for by SSmith on 02/26/2021. Return appears to be due to missing labels or not the correct ones. Been trying to contact Skygeek 4 times with no positive results. This product is urgently needed for aircraft assigned to McConnell AFB.
Response from SkyGeekApr 22, 2021
Hello, I do apologize FedEx rerouted one of the packages back to us. I do see the returned package was shipped out the day after we received it back and arrived to you on 03/06. . I apologize for the delay in replying to you, we made a tough decision last week to close our business offices the first week of March to support our warehouse and their efforts to get orders fulfilled as quickly as possible. Thank you for your feedback, Jason
Mark P.
After waiting for 25 days I still haven’t received my order. You ask me to review an order that still hasn’t shipped, you should probably check your business practices.
Response from SkyGeekApr 22, 2021
Hello Mark, That is an absolutely fair point and have adjusted our review links to not fire until after the order has shipped. Thank you for the feedback, Jason
R.Sharp
Still waiting for my aviation parts. Order was placed Feb 4th still waiting for the hardware (4 MS20500-624). It is now Feb 26th. Not a reliable company if you need to finish aviation projects on time. This has happened more than once with SkyGeek. Can not recommend using this company if you need parts within a reasonable amount of time. I have not received updates for shipping times from skyGeek other than from FedX which states "Scheduled delivery: Pending" from CT.
Response from SkyGeekApr 22, 2021
Hello, Looking at the history of your order I see when the order was placed on 02/04 our email confirmation has an expected ship date of 02/18 due to the parts being out of stock. I do see your order shipped on 02/18 as expected. Unfortunately it does look like FedEx took longer than usual to get the package to you and it didn't arrive until 02/27. I am very sorry you had that experience with FedEx. Thank you for your feedback, Jason