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Poor Shipping
Shipped Brayco 363 with a loose cap with the lubricant leaking on the packing material and box. In addition shipped LPS#3 without the manufacture's supplied nozzle.
Find aviation supplies, pilot supplies and more at SkyGeek.com. We have a wide selection of aviation headsets, handheld aviation GPS and more aviation supplies available online at the lowest possible prices!
SkyGeek (skygeek.com) has 487 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.
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Showing 29 reviews with 2 stars · Clear filters
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Shipped Brayco 363 with a loose cap with the lubricant leaking on the packing material and box. In addition shipped LPS#3 without the manufacture's supplied nozzle.
Jim A.
This place was great a couple years ago. Now their website is inaccurate with whats in stock and how long it takes to ship. You'll wait at least 2 weeks for a shipment. Ordered something that was "In Stock" but was actually back ordered and no one bothered to let us know.
High Speed C.
We purchased a 2-part epoxy A&B for $1000, when we went to use it a little over 2 months later, the part B was expired. I called them and they were unable to help us. So now, we're late on the job and we're over budget. I'll go somewhere else from now on. Thanks for nothing SkyGeek.
Barry
I placed an order for a battery November 20th, two and a half days before Thanksgiving. The order showed to be Processing on November 24th so I called but Skygeek apparently took off both Thursday and Friday for a long weekend. My order is still processing. According to the website, Skygeek ships in 3 to 5 business days so it may not ship at all until Wednesday 9 days after it was ordered. Skygeek also says that Fedex takes 4 days to deliver so now we are at 13 days. I paid Skygeek's premium price for this item and am very unhappy that it will take two weeks or longer to arrive. I am certain that this will be my last experience with Skygeek.
Response from SkyGeekNov 27, 2023
Hello Barry, so sorry for the delay. Can you DM me at [email protected] so I can assist with getting order out ASAP. Send me the skygeek.com order number. Best, John Skygeek.com Customer Care
Michael
6 business days IN STOCK not shipped yet. Unfortunately this seems to be the norm for this company. Wish I had seen these reviews first. First time ordering aircraft mx items and likely my last.
Response from SkyGeekOct 11, 2023
Hello: So sorry for this. We had a temporary delay getting your order out. We apologize for the order mishap. We pride ourselves in typical fast turnaround times! In the future, please reach out to [email protected] if you have any delays and we will resolve. Best, John Manager of Customer Service
Randy M.
I purchased some paint (a little pricey but that is Aerospace) i paid to ship same day and send NDA. I did not receive my product till 2 day later tried to contact SkyGeek to talk about and received NO Response from SkyGeek as if they dont care!! Randy
Umair
Delivery time is too late.
Response from SkyGeekApr 22, 2021
Hello Umair, I do see when the order was placed 02/09 some of the items were out of stock. Looking at the email confirmations we had initially expected your order to ship 04/06 with the back-orders but I do see the product arrived a bit earlier than expected and your order shipped out on 03/30. Please note that international orders will only ship complete to save our customers on shipping costs. Thank you for taking your time to provide us feedback, Jason
John M.
On 02/16/2021 we ordered 3 Kits of SKU# 505335. On 03/01/2021 we received 1 Kit along Packing Slip indicating a quantity of 3 Kits. It seems that there is 2 tracking numbers for this order. FedEx tracking number 784114532099 is showing returned to Skygeek and signed for by SSmith on 02/26/2021. Return appears to be due to missing labels or not the correct ones. Been trying to contact Skygeek 4 times with no positive results. This product is urgently needed for aircraft assigned to McConnell AFB.
Response from SkyGeekApr 22, 2021
Hello, I do apologize FedEx rerouted one of the packages back to us. I do see the returned package was shipped out the day after we received it back and arrived to you on 03/06. . I apologize for the delay in replying to you, we made a tough decision last week to close our business offices the first week of March to support our warehouse and their efforts to get orders fulfilled as quickly as possible. Thank you for your feedback, Jason