Find aviation supplies, pilot supplies and more at SkyGeek.com. We have a wide selection of aviation headsets, handheld aviation GPS and more aviation supplies available online at the lowest possible prices!
SkyGeek (skygeek.com) has 487 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.
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Claim this listingAirlines & Air Travel · New York, New York
Excellent
Airlines & Air Travel · BRONX, New York
Excellent
Airlines & Air Travel · New York City, New York
Excellent
Airlines & Air Travel · Deer Park, New York
Excellent
487 approved reviews, newest moderated first
daniel
I've contacted to SkyGeek customer support team for several times due to wrong commercial invoice issue. (cost, item difference than order history) nobody answered on the phone either. !!!
Sameer Mansoor CEO A.
Item hasn’t shipped since almost “two months” now despite online payment made. Initially website showed it will ship in 1-2 days which later showed 28-31 days. Now it’s almost 2 months and still no news. Worst part is nobody even care to reply to emailsss or receive phone callsss. “Highly risky company to deal with” BEWARE..!!!!
EAI A.
Got here within 2 days and was exactly what we needed to finish the order. Perfect and to the standards required for our contract.
K.S.
Mil Spec items do not come with a lot number to certify the mil-spec. In the past there was no issues in getting this number and unfortunately they no longer provide it.
Ray
i am very happy to get this materials with good condition.
Amy S.
We received the items in good condition. Thank you so much for the effort of your staff.
Rick B.
I buy a lot of aircraft parts. I decided to try SkyGeek and placed a simple order with them for a part for the carburetor on my Lycoming engine. The package arrived but contained a part in a sealed bag that was not the part the corresponded to the part number. It wasn't close. The bag was marked with the correct part number. I called SkyGeek to try to sort things out because I suspected there was an error in their stock. Carmen, the customer service representative, asked me to send images of the part in the bag and a close-up of the bag. I explained that this part is needed to complete an annual inspection and that my airplane was out of service until I got the part, so I'd appreciate it if they checked their stock and send me the right part immediately. It is a $17 part, and their error, so I anticipated no problems. A few days later I got an email from Carmen. The email told me that I would get a refund if I sent the part back to them AT MY EXPENSE and PAID A RESTOCKING FEE. No mention that they were going to send me the correct part . . . Unbelievable.
Response from SkyGeekApr 22, 2021
Hello Rick, First and foremost I would like to apologize for your experience here. I want you to know that I have spoken with McFarlane who confirmed they have shipped out the correct parts to you after they shipped the incorrect pieces and we issued a full refund for the order in the amount of $25.67 on 04/12. You are absolutely correct McFarlane shipping the wrong part to you should have in no way required you to put anything out of pocket for return shipping, the first RMA should have provided you our FedEx account number for the return. I see the agent amended the RMA form to remove any mention of a restocking fee but it looks like she neglected to change the bottom line to provide you that account information This is certainly not the level of service you should have gotten with your issues and we will use this as a teachable moment to our Customer Experience Representatives to ensure something like this does not happen in the future. Thank you for your feedback, Jason
Dissatisfied C.
Terrible, very strange experience. I ordered some aviation oil, some CamGuard, and a bottle of bug remover. Over two weeks later I still had not received my order. I used the online form to send a message about it, but got no response. Finally I got a hold of someone and was told the order had never even been picked from the warehouse. I cancelled the order.
Response from SkyGeekApr 22, 2021
Hello, Thank you for taking time to provide feedback on your issues. I do see your order did take much longer than anticipated to process on our end due to order volume and pandemic protocols. We apologize we could not get the products to you in a timely manner and are constantly working on ways to streamline the customer experience across the company. Thank you, Jason