Skybound EntertainmentSkybound Entertainment is a multiplatform content company that works closely with creators and their intellectual properties, extending their stories to further platforms including comics, television, film, tabletop and video games, books, digital content, events, and beyond. The company is the home of notable properties including The Walking Dead, Invincible, and Super Dinosaur.
Skybound Entertainment (skybound.com) has 117 customer reviews on Five Star Index, with an average rating of 3.1 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Media & Information · San Francisco, California
Excellent
Media & Information · Temecula, California
Excellent
Media & Information · Rancho Santa Margarita, California
Excellent
Media & Information · El Dorado Hills, California
Excellent
Showing 57 reviews with 5 stars · Clear filters
Jim H.
Amazing customer service, my question was answered very quickly and in a professional manner. Shoutout to Chris
Response from Skybound EntertainmentMar 19, 2025
Thank you for the fantastic review! We’re so glad to hear that Chris provided you with quick and professional support. We’ll be sure to pass along your shoutout! We appreciate you taking the time to share your experience with us!
MATTHEW
Best customer service I've ever had.
Response from Skybound EntertainmentMar 7, 2025
Wow, thank you for the incredible compliment! Your satisfaction is our top priority, and we’re thrilled to have made such an impact. If you need anything else, we’re always here to help!
Giorgio M.
Amazing customer service! Literally resolved my issues within minutes and no hassle. Love skybound!
Response from Skybound EntertainmentMar 7, 2025
Thank you so much for your kind words! We're thrilled to hear that we were able to resolve your issues quickly and efficiently. Your feedback means a lot to us, and we're so glad you love Skybound! If you ever need assistance again, don't hesitate to reach out. We’re always here to help!
A.K.
Ich habe zwei Mal die The Callisto Protocol Collector's Edition (aktuell im Sale) bei Skybound bestellt und diese kamen jeweils nach 3 Wochen mit Sendungsnachverfolgung sehr gut verpackt und unversehrt (Sammlerzustand) bei mir an. Dafür ein dickes Lob und vielen Dank an Skybound. Meine Erfahrung mit dem Kundenservice von Skybound haben meine Erwartungen übertroffen. Auf meine Anfragen bezüglich Sendungsverfolgungsnummer und Season Pass Code wurde sehr schnell geantwortet und diese zur Verfügung gestellt. Vielen Dank dafür an Chris, Dan und Seb. Aufgrund meiner sehr positiven Erfahrungen mit Skybound hinsichtlich Bestellung, Lieferung und Kundenservice würde ich hier jederzeit wieder bestellen.
Response from Skybound EntertainmentMar 7, 2025
Vielen Dank für Ihre ausführliche und durchdachte Bewertung! Wir sind überaus erfreut zu hören, dass Ihre beiden Bestellungen in einwandfreiem Zustand angekommen sind und dass unser Kundenservice-Team Ihre Erwartungen übertroffen hat. Wir werden Ihre freundlichen Worte auf jeden Fall an Chris, Dan und Seb weiterleiten – sie werden sich sehr darüber freuen! Ihr Vertrauen in uns bedeutet uns sehr und wir sind dankbar für Ihre anhaltende Unterstützung. Wir freuen uns, Sie auch in Zukunft wieder bedienen zu dürfen!
Grace C.
The first response Ive sent to Skybound they responded in a day or two. I sent them my story to them and they reviewed it and responded as soon as they could. The second message was a quick response to. Overall my experience with the response team has been great
Response from Skybound EntertainmentMar 7, 2025
Thanks so much for sharing your experience with our team! We're really glad to hear that you got quick and helpful responses. That's exactly what we're aiming for here at Skybound. If you need anything else, feel free to reach out. Thanks again for your kind words!
Berat T.
Helped me answer my questions all i needed
Response from Skybound EntertainmentJan 31, 2025
Hi Berat, We’re so glad we could help out and get you the answers you needed! Don’t hesitate to reach out again if you’ve got more questions in the future. Thank you!
Ken F.
The shipment came in damaged and without hesitation another was at my doorstep before I knew it. Less than a week. Great customer service.
Response from Skybound EntertainmentDec 20, 2024
Hi Ken, Thank you for taking the time to share your experience! We're so glad to hear that we were able to quickly address the issue and get a replacement out to you right away. Providing excellent service is incredibly important to us, and it's wonderful to know that we met your expectations. Please don't hesitate to contact us if you need anything in the future. We appreciate your support!
Ryan
Skybound's support team was fast and incredibly helpful with my questions. Everything was resolved and I appreciated their time and assistance.
Response from Skybound EntertainmentNov 15, 2024
Thank you for sharing your experience! We’re very happy to hear that our support team was able to help you so quickly. We take pride in providing excellent service to our customers, and we appreciate you taking a moment to give us some recognition. If you have any other questions or need assistance down the road, don’t hesitate to reach out.