Skin Spa New YorkReviews of skinspanewyork.com

excellent spa service defiantly will call them again.it was a great day for me .

Overall service was good. Price was responsible.

Great Place to Chill after a day's investigation work is done. Nice relaxing spa. Thanks P I.

Every time, accomodating for my wheelchair also which was very good.

Not good! I wish their service will better early

Avoid! They’re horrible disorganized and don’t care about customers They confirmed My appointment and then texted me one hour before to cancel it- After I took off from work and was almost there. No one ever called to apologize or try and make another appointment. They left a phone number and no one answers the phone the phone and there is no voicemail. I was paying full Price for a $750 treatment. I gave them a second chance – which was really foolish of me. Again they confirmed by email and then canceled the day before- with no explanation and no apology and again there is no way for me to contact them. Horrible way to treat a customer. The manager was given message to call me - she hasn’t. All the locations Are owned by the same company - I asked for someone from corporate to call me and they haven’t either. What a horrible way to treat a customer- a complete waste of my time. Update: it gets worse! Manager finally called after seeing negative review - she was rude and didn’t let me talk. Instead of apologizing, her concern was I used 2 different email addresses for the appointments -both legit with my name. Really? How about addressing how they mistreat customers!!! The first appointment they canceled 1 hour before because the tech had Covid. I understand- but they never contacted me to apologize or ask to help with new appointment. The 2nd appointment for May 30 was made weeks ago - 5/28 I received email reminder then 5/29 email saying appointment was canceled (no explanation) and they don’t answer phone. Turns out THEY MADE THE Appointment for A DAY THEY ARE CLOSED and didn’t realize it until last second. Ouch. I asked manger for an appointment for this weekend - she can’t give me new appointment for several weeks but offered me a coupon price - it gets worse- she said I have to give her my credit card info then -or she can’t guarantee the discount if I wait a day to call back- even though they don’t have an appointment. Horrible way for manager to treat a customer. She said the company messed up - their online system shouldn’t have booked for a day they’re closed. Sadly the owner of the company doesn’t seem to care. I have the emails and the text message canceling 5/10 appointment - happy to share them here.

Overall great experience. Very good price relative to most places and service is as good if not better.

Overall great service I find from here. But I concerned about their service to see their page. Now It is finished good.