Skinny Up!®Reviews of skinnyup.com

Response from Skinny Up!®Jan 2, 2023

Hey Daniel, thanks for the review and feedback. We are bummed that the checkout experience was rough for you. We're not sure why your password needed to be reset, but our system automatically requires updated passwords if there is a security issue. So while it can be frustrating, it is in the pursuit of security, which we try to prioritize. As far as the shipping cost, it has always been $9.95 for orders under $100. We're glad you were able to save 15% off of your order with our New Year's sale! Enjoy the journey and please let us know if you have any questions along the way.

Response from Skinny Up!®Oct 24, 2022

Hey Daryn, thanks for the review. We are not able to add products to orders without the credit card information, which our team does not have access to since it is a secure checkout system that we use. We do apologize that for any confusion during the checkout process! We, of course, are happy to refund for the unwanted product. Have a great day!

Response from Skinny Up!®Sep 19, 2022

Hi Christine, thanks for the review. As you'll find on our site, the Skinny Up! protocol is based off of Dr. Simeon's work (the creator of the HCG protocol). While our protocol is similar, our products are all-natural and hormone free, which make them a great alternative for people. We're bummed that you didn't reach out or utilize our 30-day money back guarantee that could have possibly made your experience better. We hope you find a great weight loss solution in the future that is a better fit.

Response from Skinny Up!®Jul 29, 2022

Hey Beverly, Thanks for using Skinny Up!® again. We do, on occasion, update our fomulas. If you're not a fan of the changes, we do still offer a 30-day money back guarantee and would love to honor that for you. We hope you find a weight loss solution that is a great option for you.

Response from Skinny Up!®Jul 25, 2022

Thanks for the review. We hope you find a weight loss solution that is a great fit for you. If you're within 30 days of your purchase date, please send your products back. We'd love to refund your order. We want to make sure you are completely satisfied.