SKGReviews of skg.com

3.4145 reviews
Personal Care
23555 Golden Springs Drive, Diamond Bar, California

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SKG

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About SKG

Founded in 2007, SKG is a high-tech R&D company that specialized in developing wearable health devices. SKG combines the best of fashion and technology and packs everything great into beautifully-designed massage products that enable a healthier lifestyle. SKG’s products have received recognition from the international design community, including the Red Dot Design Award and IF Design Award. In a modern world of fast living and full of stress, SKG is committed to delivering health and relaxation products that help people live healthier, longer, and better lives.

SKG (skg.com) has 145 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.

Also known as: skg.com
Website: skg.com
Category: Personal Care
Location: Diamond Bar, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 39% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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SKG reviews

145 approved reviews, newest moderated first

Miro M.
Dec 5, 2025
I have ordered and NOT received
I have ordered and NOT received. No response to the emails. It's a scam. Do not trust them do not send any money.
Response from SKGDec 16, 2025
Dear Miro We are truly sorry for the experience you’ve had, and we sincerely apologize for the frustration this has caused you. To help us look into this matter and resolve it properly, could you please provide us with your order number and the email address used to place the order? Once we receive this information, we will arrange a dedicated one-on-one customer service representative to handle your case and follow up with you directly. We sincerely apologize again for the inconvenience and appreciate your patience. We look forward to assisting you and resolving this as soon as possible. Kind regards, Customer Support Team
Derrick K.
Dec 3, 2025
Works fantastic
Works fantastic! It finally got that knot that's been sitting on my shoulder forever. So glad I gave it a try.
Response from SKGDec 4, 2025
Thank you for your valuable comment! Hope you enjoy the best massage experience 💚💚
fred A.
Nov 26, 2025
Good item and good tracking on delivery…
Good item and good tracking on delivery time ..Will buy again thanks
R. B.
Nov 7, 2025
SKG G7 Pro Smart Neck Massager
Fast and smooth delivery. Good product.
Response from SKGNov 10, 2025
Thank you for your kind review💚 We’re happy to hear your G7 Pro Smart Neck Massager met your expectations. Enjoy your daily relaxation with SKG!
VW
Nov 3, 2025
Trouble returning for a refund
Product pinched my neck too hard so I requested a refund. Still haven't received instructions on how to return the product so I can get a refund. It's been about 2 weeks and I've sent an email multiple times. I feel like they're trying to avoid giving me a refund despite their refund policy. 11/17/2025 Edited to add: I changed my rating from 1 to 2 stars after finally receiving my refund. My initial review prompted a response with the return address. I emailed to follow up on the refund 1 week after tracking said it was received which prompted the actual refund. If anything, the product seemed decent quality, just hope you don't need to return it for some reason if you buy.
Response from SKGNov 6, 2025
We’re sorry the product didn't meet your expectations. Our team has already reached out with both refund options and return instructions as requested. We never avoid refunds - we truly appreciate your patience and the chance to make this right. 💛
Carmen Ivonne Lopez O.
Oct 20, 2025
Very affordable and easy to buy
Very affordable and easy to buy
Response from SKGNov 6, 2025
Thank you so much for your kind words! We’re glad to hear you found our product affordable and easy to buy. Your support means a lot to us - wishing you a relaxing experience with SKG!💚💚
Jing H.
Sep 20, 2025
Supporting Global Brand Ambassador Wang Yibo!
I absolutely support your Global Brand Ambassador - Wang Yibo. Because of him I know about SKG and started use the products. Now I like neck and shoulder massagers and will continue use SKG other products as long as Wang Yibo remains SKG Global Brand Ambassador.
Response from SKGNov 6, 2025
Thank you for your wonderful support 💚💚We’re so glad you discovered SKG through our Global Brand Ambassador Wang Yibo and enjoy our products. Hope you enjoy the best massage experience!
Kristine M.
Jul 31, 2025
Zero response from customer service
The product arrived too late. I’ve emailed twice to return it and have had zero answer.
Response from SKGDec 16, 2025
We sincerely apologize for this and truly appreciate your feedback. Please check your email, as we have arranged dedicated customer support and a compensation solution specifically for this matter. If you have any further questions, please feel free to contact us at any time — we will respond as quickly as possible to assist you.

SKGReviews of skg.com

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