SKGReviews of skg.com

Have both g7 foldable and w9 ultra. And find them both to be unbelievable. I had sciatica used w9 ultra 30 minutes after a sleepless night and pain disappeared i could not believe it,

Excellent device. Really works well and brings relief. App is also very well designed and intuitive. I have Arnold neuralgia and trigeminal neuralgia. This really helps. Thank you SKG.

They replaced a neck massager with charging issues. Kept in touch thru the investigation of the issue. Replaced within a short time. Best customer service

I emailed the support team twice and got no reply at all.

Great products. Immediately relieve low back pain. Rechargeable and adjustable. Great device that you should have. I am very happy to have it. Thanks SKG for such a great practical and convenient solution for low back pain.

Very disappointed with SKG’s warranty support and customer service I purchased the SKG G7 Pro Fold Smart Massager approximately 4 weeks ago, primarily because of its heating function. Unfortunately, the heating component is not working properly. The heat becomes hot momentarily, but almost immediately cools down and does not maintain the heat during use. I contacted SKG Customer Support three times already from 3 weeks ago regarding the issue. Their website states that warranty inquiries should receive a response within 48 hours under the 12-month warranty, yet I have still received no response. This has been extremely disappointing. When spending a significant amount of money on a new product, I expect not only the product to work as advertised but also reasonable customer service when something goes wrong. The lack of communication within the timeframe SKG itself provides has made me question how reliable their warranty support actually is. I am hoping SKG will respond and properly address the issue, whether that means repairing or replacing the defective unit. I would also like to know whether there is an option to exchange it for another SKG massager with a stronger or more reliable heating function, as the heating feature was one of the main reasons I chose this product. I am leaving this review because I believe customers should be able to make informed decisions about both the product and the company’s after-sales support. I hope SKG takes this opportunity to respond and resolve the issue. Update: response to the message: I did …. No response

Bought SKG products and love them! Quality is high and the packaging is nice. Good gifting ideas for adults who are 30+ years old

I bought the SKG neck massager on a whim, and it turned out to be one of my best purchases. I spend long hours working on my laptop, and my neck is constantly stiff and sore. This massager actually provides real relief, not just light vibration. The massage intensity is strong, and the heating function makes it feel even more relaxing. I usually use it in the evening while watching TV, and it helps me unwind quickly. It’s lightweight, comfortable to wear, and easy to use. The battery lasts several sessions on one charge. Overall, it feels well-made, effective, and totally worth the money.