SkagenReviews of skagen.com

Leider überhaupt kein Kundenservice. Mails werden nicht beantwortet. Das telefonisch angeforderte Retourenlabel wurde nicht geschickt. Artikel auf eigene Kosten zurück geschickt.

Seeing all the bad reviews here by accident (Googling "how long do Skagen watches last?"), I felt compelled to recount my experience. I've had my Skagen for at least 6 years during which time I've lost it at a festival - got trampled on, needed a new strap - worn it in the bath - it's OK, it's waterproof! It's stylish and understated looking, goes with everything, and shows no sign of stopping. What's not to like?

Ordered a watch with engravings from skagen for a special birthday present. The watch didn't turn up.. when I started chasing them I was told it must have gone missing in the post and that I must write and sign a letter indicating that I had checked with my household members and they had not received the watch and that I would cooperate with skagen and the police.. so not happy with ruining the birthday they want me to waste more time writing letters.. I asked for proof of delivery..they could not provide it. This is the worst company I have had to deal with in about 30 years.. customer service is staffed by people who do not care a jot and have attitudes. I recommend not ordering from them. Ashley.

Eine optisch sehr schöne elegante Uhr. Nach dreimaliger Reklamation, das Uhrenglas zerbricht einfach von selbst, da es einer zu hohen Spannung ausgesetzt ist und dem Hersteller es wohl egal ist, habe ich mich jetzt für eine Bering entschieden. Schade nur das Markenhersteller immer höhere Preise erzielen wollen, das Produkt aber mitlerweile nur noch Ramsch ist.

Jeg er godt tilfreds med mine Skagen ure. Har 3 stk. Konen har 1 og sønnen har også Kan ikke genkende problemerne med glassene, som andre skriver. Mine ure er på armen til lidt af hvert. Ikke haft ridser eller lignende. Eneste anke er læderremmene. De holder ikke ret lang tid. Man kan dog købe læder remme fra andre firmaer, som passer og er billigere end de originale.

Never buy Skagen watch ,titan watch are far better than skagen watch.Only once during rain i wore watch under raincot than also watch got damaged and not working. It is under warranty than also they asked repaired charges of 3000 rs. Very bad quality watch, i can say sonata /titan are much much better than Skagen

Only gets one star because I cannot give zero stars DON'T EVER BUY ANYTHING FROM SKAGEN OR FOSSIL WATCHES. It seems Skagen have been taken over/merged with Fossil and their service is now terrible. Sent one of my wife's watches to them for a new strap and a new battery. Got an e mail back saying no straps and can't put a battery in it, can't even put the back on again. Offered us scrap value off a NEW ONE!! So, first time it needs a new battery it's scrap! Sent another for a new crystal and battery. This cost me £84 because they said they needed to replace the module, the case and the strap. Basically a new watch, even though £84 was much less than I paid when I bought it as a gift for my beloved. I asked why and they said that the crystal body and strap were all one, regardless of the fact that the strap is seperately attached to the body by screws and there was nothing wrong with the old one. I asked about the module, they said it was not working. I can only assume that they broke it because it was working fine when the battery ran out. Got the watch back this morning. On looking at it, we observed that they had fitted the bottom strap (metal mesh, very snazzy) back to front making it unwearable because the latch mechanism that holds the strap together when fastened is against the wrist and all the little indentations that make it adjustable are on the outside. How come they can say it's all one piece and then they send one back with the strap fitted inside out? Have sent them a polite but terse e mail but not had a reply as yet. AVOID AT ALL COSTS. I most certainly will not ever contemplate Skagen again.

today my husband went on the Internet to purchases a Skagen HB6 jorn watch, after trying via online for 45 min, unsuccessful, he asked me to help, so I tried the same, after an other 20 min (and the same Error messages) I called customer service, spoke with John for over 30 min (and spelling the same items dbl and triple) he was not able to complete the order, but promised to write me an email, what the outcome of this misery would be and call me/or my husband at 4 PM today! now I am again with customer service in Philippines and requested a supervisor! Our Rep this times "claims" the CC card was declined, after calling our Bank, they have NO knowledge of any requested charges by Skagen? Is this a real company or they just send advertisement to annoying their customers? How a company is able to survive in Business with this type of "SERVICE"?