SIONYXReviews of sionyx.com

Response from SIONYXFeb 21, 2020

Dan, appreciate you taking the time to leave us a review! We're in the process of developing our new and improved website! If you haven't seen this before, we added a section to our page that compares every model that we've released: https://www.sionyx.com/which-sionyx-camera-is-right-for-you/ If you are thinking about upgrading, We would be more than happy to help explain the differences in greater detail. Send an email to [email protected] anytime you have questions! -Justin, Marketing Specialist

Response from SIONYXFeb 28, 2020

Hey Randy, Justin here from marketing. Thank you for the long time support and the great review! You've been a huge fan of ours and we appreciate you. We're glad that we have a product that fits your outdoor needs. Feel free to reach out anytime to let us know how we're doing!

Response from SIONYXFeb 20, 2020

Hello George, I'm so sorry you have not had a good experience with your Aurora. I see that you were one of our first customers from 2018! Please let me know what I can do to help. My direct email is [email protected] and my phone is 978-922-0684 x130. Bill Head of Customer Care

Response from SIONYXFeb 25, 2020

Bruno, we're sorry that you've received multiple emails from us. Justin from marketing here! We have been sending out requests to get feedback on our performance and how we can improve your overall experience with us. We will ensure that you are unsubscribed from all marketing communications from SiOnyx. If you ever have any questions or concerns don't hesitate to send me an email at [email protected] and I'll personally assist you -Justin

Response from SIONYXFeb 28, 2020

Lin, thank you for taking the time to leave us a review! If you don't mind, we'd love to know what type of experiments you're conducting. Frame rate will depend on a variety of factors and perform differently depending on lighting conditions. As you know, you can adjust the FPS to a max of 60fps. Nothing is promised, but for future generations of the product, it is a possibility that we will consider increasing the max frame rate. Thank you for the support!

Response from SIONYXFeb 20, 2020

Samuel, thank you for taking the time to provide us with feedback. We're sorry that your app experience was not what you were expecting. Our development team is constantly working on updates to enhance the overall quality of the application. Future updates will be available at no cost to you. If you would like direct contact, please send an email to [email protected]. Justin is our marketing specialist, and will be able to assist you with the app.

Response from SIONYXFeb 28, 2020

Richard, we appreciate you taking the time to provide us with feedback! We're glad you're enjoying our products and we look forward to sharing even more exciting news and developments in 2020!

Response from SIONYXFeb 28, 2020

Tim, we appreciate the kind words. Our team takes great pride in providing the best experience possible. We'll be sure to pass this along to Kristena. Appreciate the support and we look forward to an exciting 2020!