SIONYXReviews of sionyx.com

Response from SIONYXJul 23, 2020

Hey David, Thank you for taking the time to leave us a review! We value your feedback and hope that the Aurora has exceeded your initial expectations. We're sorry about the SD card issues. The Sport, Black, and Standard can hold up to a 32gb micro sd card and the Pro can hold up to a 256gb micro sd card. For image quality, in conditions with limited to no moonlight/starlight we highly recommend a 940nm IR illuminator. This will help tremendously. If you need assistance on finding the best Aurora settings/accessories, feel free to reach out to me anytime at [email protected] or (989)-492-4229. We want you to get the most out of your Aurora! Thank you again, David! Best regards, Justin SIONYX Team

Response from SIONYXJul 20, 2020

Hey Steven, Thank you for taking the time to leave us a review! We appreciate your feedback and support. There are a few things you can do to ensure that your device stays connected. 1) Disable EVF-time out in the video settings (Long press on "set" and scroll down to disable) This will make sure your Aurora does not turn off after a few minutes in order to preserve the battery life. 2) Make sure you turn off bluetooth in the settings and notifications center (iOS only) If you need assistance getting connected, feel free to reach out anytime via social media or to my personal email at [email protected] and we can schedule a call. We want you to get the most out of your Aurora in all of your use cases. Thank you again! Best regards, Justin SIONYX Team

Response from SIONYXJul 20, 2020

Hey Matthew, Thank you for taking time out of your day to leave us a review! We appreciate your support and hope the Aurora has exceeded your initial expectations. Currently, we are working on a tutorial specifically for our AR app function/setup. We should have it available for everyone to view in the next week or so! If you ever have questions or additional feedback for us, feel free to reach out via social media or to my personal email at [email protected] Thanks again! Justin SIONYX Team

Response from SIONYXJul 20, 2020

Hey Robert, Thanks for taking the time to leave us a review! We appreciate your feedback! In situations where there is very little ambient light, moonlight, and starlight, then we highly recommend using an IR illuminator (940nm is what I use). This will help tremendously! If you'd like references on where to buy specific accessories, feel free to reach out via social media or to my personal email at [email protected] In addition, any time you have questions or feedback for us, don't hesitate to reach out. Thanks again! Best regards, Justin SIONYX Team