SIONYXReviews of sionyx.com

Response from SIONYXDec 1, 2020

Hi Juan, Sorry to hear about your recent troubles with the app. We understand your frustrations and we are here to help! We have an app update coming very soon that should address these connectivity issues. In the meantime, please don't hesitate to reach out to [email protected]. I'll walk you through some other troubleshooting methods that our team uses. Thank you for taking time out of your day to leave us a review. We appreciate your feedback and will use it to create a better user experience for everyone. We look forward to hearing from you soon! Kind regards, Justin SIONYX Team

Response from SIONYXNov 30, 2020

Hi Frank, Thank you for taking time out of your day to leave us a review. We appreciate your feedback and hope the Aurora has exceeded your initial expectations. We're sorry about the delay of the Pro shipments. This year has presented many challenges and struggles worldwide. Unfortunately, the release of the Pro fell in line with the global shutdowns and ultimately caused delays. It was never our intention to have delays, but we are adapting and powering through these challenges. We understand your frustrations, and we will do our best to be as efficient as possible moving forward. Anytime you have questions on how to get the most out of your Aurora, please don't hesitate to reach out via social media or to my personal email at [email protected]. We want everyone to have a 5 star experience with their Aurora. Let us know how we can make your experience better! In the meantime, here are our manual/quick start guide links: https://support.sionyx.com/support/solutions/61000127393 Kind regards, Justin SIONYX Team