Simrad YachtingReviews of simrad-yachting.com

Excellent service. Fast response

I got the part I wanted. Given the simplicity and manufacturing costs, the part was quite expensive. I was only able to find the part by talking with your customer support, which was helpful in this regard.

Still waiting for shipment. If I knew it was sent snailmail, I would have ordered my sun cover somewhere else. Got a tracking number, but it doesn’t show up where shipment is on FedEx. Just that it was picked up 6 days ago.

I needed a new autopilot for my husband's sailboat. He had a new one that stopped working when he was solo sailing across from Washington to Hawaii. I bought a more expensive one and will be taking it with me to Hawaii. Keeping my fingers crossed as the failure of the TD22 cost him about 4 days.

I purchased a mounting bracket online, for the transducer on my boat. Even during these times, where orders take much longer to get to their destinations, regardless if its online or retail purchases, I must commend Simrad Yachting for the quick delivery of the mounting bracket. It came with an entire assembly, excellent.

Extremely satisfied after your sales representative responded to my concerns immediately. His knowledge, experience and troubleshooting found the issues as soon as he started setting up my system. My thanks to Simrad for your GREAT customer service.

Bought this to to replace a old Garmin unit, new Garmins being expensive. The Simrad Cruise 7 is no Garmin, that's for sure. 1) Depth and Water temp didn't work at first. Seated and reseated cables. No help. After a day or two they started working??? When will they go out again? 2) Difficult to read in direct sun. 3) Confusing power on/off key sequence. 4) Base chart that comes with unit is junk. Garmin came with a good one. Had to buy a Navionics chart for more money. And still, waypoints are too small, depth numbers very hard to read. Boat's previous track is way too bold. 5) Water temp reads 2 degrees high (there is an adjustment to compensate for this). You pay for what you get.

The purchase experience was fine, smooth and easy to navigate. I just wish shipping as was easy. After 2week I still have gotten my part yet