Keith
Slow Shipping my order
I was a bit concerned when I did not receive any follow up other then the order confirmation. Then it took 10 working days to notify me that the order was shipped. I did receive a reply to my inquiry.

Out on the water, the gear you run could make all the difference between uncertainty and confidence. With our strong commitments to quality and reliability, as evidenced by our broad portfolio of industry awards, Simrad will get you there like no one else.In addition to delivering equipment you can rely on, we’re also committed to delivering the most forward-thinking and practically-designed equipment on the market.Today we offer a range of sophisticated auto steering, navigation and safety products for vessels of all sizes, from small vessels on inland waterways to larger coastal commercial and passenger craft.
Simrad Yachting (simrad-yachting.com) has 342 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingAir & Water Transport · Townsend, Georgia · Since 2011
ExcellentSales 4.9

Air & Water Transport · San Diego
Excellent

Air & Water Transport · Waterville, Maine
Excellent

Air & Water Transport · Lawrenceville, Georgia
Excellent
Showing 17 reviews with 3 stars · Clear filters
Keith
I was a bit concerned when I did not receive any follow up other then the order confirmation. Then it took 10 working days to notify me that the order was shipped. I did receive a reply to my inquiry.
Steven
Maps are nonexistent Depth finder works fine
John J.
Delivery was great. However your site doesn’t list all options for cables, the radar cable I ordered is 30 m that was the only one presented in your search. While looking for a different cable altogether I came across a 10 m radar cable that is much more suitable for my boat. It was a $100 difference. At this point I’ll have to pay to ship it back and wait for a new one. Which would delay installing and cost even more fees from the boat yard. It seems a bit deceitful. John Dyer
Response from Simrad YachtingJul 29, 2022
Hi, John. We're sorry to hear that. We will write a ticket for a web team to see if we can fix this. Thanks for bringing this to our attention. If you do want to exchange the cord, please write to our orders team, [email protected], and they will be happy to set up an RMA (return material authorization).
frank F.
I did the work installing the equipment.The template should be made of a harder substance than thin paper.Other than that everything is working good as far as installation goes.Still working with the installation
Response from Simrad YachtingJun 10, 2022
Hi, Frank. We hope you were able to get the installation completed. If you do need further help, please don't hesitate to reach out. We do appreciate your feedback. It does help us know what our customers want and expect from us. Thank you.
Ron S.
Support is very frustrating, customer service doesn’t seem to be a priority!
Response from Simrad YachtingMay 25, 2022
Hi, Ron. We're so sorry to hear that you had a negative experience. Our customers important to us and we want you to feel appreciated. We're sending you an email right now to offer further assistance.
customer
I was sent the wrong transducer due to an error on the web page and had to pay the shipping to return it.
Response from Simrad YachtingJan 28, 2022
We're sorry to hear that there was an error. We do appreciate you taking the time to let us know so that we can investigate to see why this happened. Thank you.
customer
Do not order from simrad use local dealer it will get there sooner and you won’t get the run a round! update after doing this review simrad shipped me another one overnight !
Response from Simrad YachtingJul 7, 2021
**Edit: Your order is being re-shipped as we are unable to locate your package with FedEx. FedEx did pick up the package, however, we have no status for it. We are re-shipping and you will receive your new tracking number via email. Hi, Jason. We do see that your order shipped June 25th and there isn't a delivery date listed on the FedEx tracking website. We've sent your order number to our ECommerce team to see how this can be resolved. You will be contacted by a member of our team soon. Sorry your order hasn't delivered yet. Thanks.
Alf
Still waiting for shipment. If I knew it was sent snailmail, I would have ordered my sun cover somewhere else. Got a tracking number, but it doesn’t show up where shipment is on FedEx. Just that it was picked up 6 days ago.
Response from Simrad YachtingJun 23, 2021
We're so sorry about your order delay. We do see that FedEx picked it up June 16th and it's been in transit every since. We've sent your information over to the orders team to have them investigate this and see if a replacement should be sent or if there's anything we can do to get your order moving. You will receive your item, we're so sorry it's delayed.