Simrad YachtingReviews of simrad-yachting.com

Without a doubt, the most un user-friendly device in the world can’t get it out of demo service instruction manual is horrific. Nobody answers customer service.

Very mixed review. Major frustration fighting with the automated system. Very hard to get to a live person. After great effort I finally got someone. One tech really seemed to know what he was talking about and was quite helpful. One tech gave me what turned out to be wrong information. An information specialist I talked to really didn't know much of anything. I ordered two parts and one was the wrong one. I have $8,000+ of new Simrad sonar and now I am worried about how hard it is going to be to get support.

My order was declined due to some payment issues the cannot proceed, just declined and canceled the order

To start, i paid extra for expedited delivery. It said 1 to 2 business days. Its been 5 business days and it is still at least 2 days away. On top of this, the price changes to 100 dollars cheaper in just 12 hours. Since it didnt show in 2 business days. I dont need this item any longer. It was to be used in a trip that disnt happen due to no delivery of navigation tool.

HAVE ALWAYS HAD GOOD EXPERIENCE WITH SIMRAD. BUT STILL HAVE NOT RECEIVED MY ORDER. ACCORDING TO TRACKING INFO WAS SHIPPED 9 DAYS AGO. THAT SAID I AM LOYAL TO SIMRAD QUALITY.

I needed a "driver plug" for a simrad autopilot that I purchased New in a factory box from a dealer on the simrad site and had a cord on it but no connector. The wire tips were soldered and I could tell that this unit had never been installed. So I searched for a connector everywhere and no connector was available. A connector was not even listed on the simrad site. I had to order a "driver cable" for $43+. Now I will have to splice the cables. Damn poor engineering and planning on simrad's end.

Replaced Older Garmin with Simrad GO7... Unit works but not as user friendly as Garmin. Also No Tech support phone number... Necessary Operator Manual is on-line only...no paper copy. Who carries their computer onto the boat??

I ordered 2 units and applied for the rebates, after a month later they were declined with no explanation or email or any notification. So I called them and after an hour holding they approved the rebates "Oh we must have made a mistake with the serial number, its approved now." Now it's over 3 months and status of both are in status "Processing" Come on guys I thought you would be better than this.