Mac B.
Quality
Quality, fast service.
Response from Simrad YachtingJul 29, 2022
Thanks for the compliment, Mac! We appreciate you.

Out on the water, the gear you run could make all the difference between uncertainty and confidence. With our strong commitments to quality and reliability, as evidenced by our broad portfolio of industry awards, Simrad will get you there like no one else.In addition to delivering equipment you can rely on, we’re also committed to delivering the most forward-thinking and practically-designed equipment on the market.Today we offer a range of sophisticated auto steering, navigation and safety products for vessels of all sizes, from small vessels on inland waterways to larger coastal commercial and passenger craft.
Simrad Yachting (simrad-yachting.com) has 342 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingAir & Water Transport · Townsend, Georgia · Since 2011
ExcellentSales 4.9

Air & Water Transport · San Diego
Excellent

Air & Water Transport · Waterville, Maine
Excellent

Air & Water Transport · Lawrenceville, Georgia
Excellent
342 approved reviews, newest moderated first
Mac B.
Quality, fast service.
Response from Simrad YachtingJul 29, 2022
Thanks for the compliment, Mac! We appreciate you.
Donald H.
I purchased a Simrad Cruise 9. It would be nice if the sun cover was includedq and not an accessory, also a little disappointed that my lake is not included in the maps. I understand that it came with USCoastal maps but i am on the west coast of Florida. All the other less expensive units ive owned have had both. On the upside I do like the unit over all and the order was processed and shipped very quickly even with standard shipping.
Response from Simrad YachtingJul 29, 2022
Thanks for your feedback, Donald. We're glad to hear that you do like the unit. Thanks for your feedback about the sun cover and maps. We do value customer feedback. We will turn your comments in to management and development for consideration. We're always looking for ways to improve.
John J.
Fast delivery. Good communication. Thanks!
Response from Simrad YachtingJul 29, 2022
Thanks, John! We appreciate you!
John J.
Delivery was great. However your site doesn’t list all options for cables, the radar cable I ordered is 30 m that was the only one presented in your search. While looking for a different cable altogether I came across a 10 m radar cable that is much more suitable for my boat. It was a $100 difference. At this point I’ll have to pay to ship it back and wait for a new one. Which would delay installing and cost even more fees from the boat yard. It seems a bit deceitful. John Dyer
Response from Simrad YachtingJul 29, 2022
Hi, John. We're sorry to hear that. We will write a ticket for a web team to see if we can fix this. Thanks for bringing this to our attention. If you do want to exchange the cord, please write to our orders team, [email protected], and they will be happy to set up an RMA (return material authorization).
Joseph
I purchased a Cruise 7 the power cable started to heat up. I email support. I was asked a million questions asked to send serial number purchase receipt, location and so many other questions. I did exactly what I was asked. Then when you could not ask for anything else. I received an email and told you can by one on our website. HORRIBLE CUSTOMER SERVICE. for a $16.00 item, never again.
Response from Simrad YachtingJul 13, 2022
We are so sorry to hear about your experience, Joseph. We have forwarded your review on to the customer service manager. We are also sending you an email right now to see if there's any way we can assist.
Robert B.
Asked about mounting the GPS unit on a binnacle on sailboat. Failed to answer
Response from Simrad YachtingJul 13, 2022
We're so sorry to hear that, Robert. Please reach out to us at 1-800-628-4487. We would need to ask a few questions to ensure we're advising you correctly. We look forward to hearing from you.
Kyle
The worst service I have ever had to deal with. I have received the wrong item and still have not heard back from Simrad. When you call you can’t talk to anyone that speak good english. I asked to call someone in a warehouse and I get no response. I need my 12 inch dash mount for my Simrad go. I can’t get back out till this is fixed. Mine broke during the big rock blue marlin tournament.
Response from Simrad YachtingJul 8, 2022
Hi, Kyle. We're so sorry you received the wrong item. We see that one of our representatives replied to your email yesterday and is getting a replacement out to you. Again, we're sorry for the issue.
David A.
it’s been two weeks and no tracking information or package has been sent. it would’ve great to know where my package is located
Response from Simrad YachtingJul 6, 2022
Hi, David. If you're referring to the maps card you ordered, it's showing it as delivered June 30th. We're sending an email to ensure you received your item.