Everything went great from my first phone call to Simply Moving through the end of the move. I was moving the contents of a 1BR apartment in Brooklyn to a storage facility on Long Island. The quote provided was very reasonable. The movers (Roberto, Jose and Danny) were awesome. They were on time, fast and efficient. They did come across some difficulty moving my huge couch through a tight corridor which I actually knew would be an issue. The movers didn't complain once and worked together to figure out how to get the mega couch out and were successful! They were all pleasures to work with and had great personalities. I plan on using Simply Moving for all my moves in the future. A+ all around!!
SO
Sonia
Hardworking, quick, corteous! Stress free
We are extremely satisfied with the amazing, stress free experience we received. They were on time, quick, careful and aimed to please. Our move from uptown to downtown Manhattan was smooth! Highly recommend
MA
Maddie
Extremely Disappointed!
This move was the worst of my life and I’ve moved a lot.
I thought by the reviews that this would be fantastic and smooth, but I was severely disappointed.
First off they arrived and seemed to have no idea that this was a full service move, and they were not shy about sharing their frustration. I ordered the full service move because I am in mourning over a family member who died in that apartment and I had to move quickly so that I didn’t have to keep living in the place that reminded me of him.
The foreman made several cracks about there being no music (again, I’m in mourning) and about how my friend and I were taking it easy. When we eventually started to pitch in because they were taking so long, he cracked that our “break was over”.
I’ve never seen a moving crew with such a lack of hustle. I’ve moved that same set of furniture three times, and this move took more than three times the amount of time to load out. Even with the packing, this is ridiculous. The time frame for the movers was 3-5pm and I scheduled the freight elevator for 5pm-7pm and we arrived at 6:55pm. We almost missed the time frame completely, but thankfully my building was willing to be gracious and help me out.
I was surprised when they decided not to move the two couches and media center that were downstairs first. They waited until last. When I moved in the media center, although tight, it fit down the stairs, but these movers were not able to figure out the physics even when my friend and I were trying to describe it to them. If my friend could have lifted the other end I would have just done it myself! After 10 minutes of arguing that the previous movers never could have gotten it down the stairs they finally took the top portion off to move it. I don’t even know why I was a part of this conversation. if they couldn’t get it up what was I supposed to say!? They should have just taken the piece apart and gotten on with it. Although they did chip the media center in several places and put it back together incorrectly.
I have two large bookshelf-like pieces. On every other move I’ve had the movers were able to leave everything in place and tape up the items inside so they wouldn’t move around, and then they made sure to keep the pieces in the upright position as much as possible. Both of those times, everything remained in its place. These movers thought that the bookshelves were too heavy and insisted on packing everything inside them. When I told them how to tape up some of the items inside so they would stay in place, they just did nothing and then said that it was my fault that all the items inside went all over the place. They also insisted that the shelves needed to be taken out but they only removed them on one of the pieces. They either needed to taken out or not, so I don’t know why it had to be on one piece and not the other when they are identical. And for some reason they only took out 1 of the 8 drawers.
When I realized that we might not make the freight elevator at my new place my friend and I had to start packing things up ourselves and watched them kick the power strip that held my apple tv and bluetooth speaker around the floor until I picked it up from their feet and put it in a box. My friend and I were hustling to get as much done as we could, but the movers kept at the same casual pace they’d had all day. And then the foreman had the audacity to tell me, as I was covered in sweat from moving so many boxes, that he had packed a lot for me (ya know, doing his job) so he hopes I’ll take care of him and his guys. He was only half way done with the job! I usually tip $100 per guy when I get movers, but I only gave them half that, which honestly was more than they deserved.
Now as I unpack, I see how inefficiently they packed everything, using far more boxes than were necessary, things just thrown around inside boxes, and a number of chips in several of my pieces.
When they finally arrived at the new place they unpacked the truck without any of them coming up to see the layout of the apartment. They needed to bring the media center and couches in first, which should have been simple since they were the last to go in the truck, but they brought up the three other large pieces that then had to sit in the hallway while they moved the rest in.
I am a strong woman, and it seems stronger than those men. The foreman commented on it several times, and not in a complimentary way. I had them put all the boxes and items in the empty second bedroom with everything against the wall and to stack the boxes and then the foreman came to tell me that there was no more room. But when I walked in everything had just been dropped in there in the most inefficient way, so again I went to work and started rearranging what they had done.
The foreman told the other two movers in both apartments the same directions I told him, but several times I had to stop them from doing things because they were not following those directions.
I will never use your company again and I will never recommend it to anyone.
EL
Elissa
Great Miving Experience.
The gentleman at Simply moving were the best movers I have ever worked with (from someone who has moved 12 times the last 16yrs). There were 3ppl. They were early, worked extremely fast and handled my property with expertise. They were so nice and helpful and made my experience seamless. I would highly suggest this company to anyone!
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Paul
Great Moving Experience!!!
From the first phone call, there was something unique about Simply Moving - Customer Service! They insisted on an on site estimate. Their estimate was guaranteed! They were completely flexible with dates, payments. Always in contact throughout the move. (I was moving out of state and needed to store items for a few weeks until my new place was ready) Team that showed up to move, knew exactly what they were doing - showed up on time, in Simply Moving attire (nice touch), ready to go. I was lucky in that the same team packed me up, moved me out and moved me into my new place over a month later. They worked like a well-oiled machine. They were respectful of my possessions and of me - checking with me when necessary. Took me a while to find a moving company that I trust. I HIGHLY recommend Simply Moving and will be using them again in about 11 months.
JE
Jennifer
Amazing!
The crew arrived on time and ready to work! They made all my anxieties of moving to a new place much easier knowing my stuff was in good hands. They moved some very large pieces of artwork without a scratch on them and took their time making sure everything was packed correctly......highly recommended!!
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Yesica
Bien eficientes y amables
Lo hicieron muy profesional y rapido
LI
Lisandra
Made Moving Less Stressful
I am so glad I contracted Simply Moving NY. Not only was the price reasonable, but they sent two of the nicest guys to help me move. They wrapped almost every piece of furniture I had and were done in a matter of hours. As it is moving can be stressful, but this company made the the process simple. Highly recommend them.