NMA
Overall, great experience
My overall experience with Simply Moving was very good. I move a lot, 7 times in the US in the past 5 years so I have experience. The person who came to our house to give us the estimate was very professional. I had to change the moving date once and they were also very good and understanding. The moving crew was excellent. It was a big move and they were always in a good mood and extremely professional and helpful. Where can Simply Moving improve? When the boxes arrived to the new house, we were surprised to learn that we needed to empty the boxes that contained the hanging clothes (the big improvised closet boxes) because those were rented and had to go back. This should have been specified to us. It is not a given that you will have space to do this. This is the first company that I have work with that has this policy. We had to improvise hanging spaces in the middle of the chaos which was very stressful. Also, the estimated cost is what you will pay. There are no adjustments post moving. This is not positive nor negative, just something to take into account. Don't expect any money back but I think they are also fair that they won't charge you more than the estimation.




