SimplyEyeglasses.comReviews of simplyeyeglasses.com

They have a great selection of frames and even had my favorite frames that I though were discontinued but they ordered them directly from the manufacture. Due to financial circumstances I had to cancel the order before they were shipped and I couldn't have received any better customer service. they responded to my email and even called me immediately and settled the cancellation/refund. absolutely great service and this will now be the go-to spot to buy my glasses!

I have a prescription which is impossible to fill locally. This company walked me through the process of getting what I need, rechecked vital information, and filled the prescription promptly. Cindy was excellent! She took pains to be sure everything was correct and worked directly with the lens maker to be sure of the details. I'm still in the process of becoming accustomed to my new "specs" but I have full confidence that if I have a problem or concern, Cindy and her people will be able to resolve it. A++ rating for this company, and especially for having competent, caring people like Cindy in their employ.

Cindy provided excellent customer service with prompt replies.

This company had the EXACT frames that I needed to replace my broken ones - I thought I was going to be out of luck, but simplyeyeglasses was my hero! They called me personally to help with my order, which arrived so very fast. Simplyeyeglasses has won me over!

Cindy was extremely helpful and personally called me before cancelling my order to let me know a product was no longer available and to give me an option to modify it. I called back and got ahold of Cindy quick and order revision emailed to me within minutes, amazing customer service! I also appreciate the shipper being named when selecting options since I live in a rural area and only can use a PO box for USPS. A+++

I ordered Kate Young eyeglasses K309 with order number yhst-81762675697510-100357. I paid $136.87 but I was surprised that my order was cancelled. It says in their email that the product is no longer available. I already sent an email 2x but I have not received any response. They should have contacted me for refund or any eyeglasses frame replacement since I badly needed the frame.

Great service! Great glasses B)

I purchased glasses from Simply Eyeglasses that advertises themselves as a direct to consumer store but when I received the glasses they were not wearable as the logo was etched into the center of the lens. When I contacted customer service I was told I could return them less shipping and a $10 fee plus the cost of my own return shipping because “You purchased the frame only which comes directly from the manufacturer with the manufacturers demo lenses just like the frames you would see at an optical to try on frames.” The description and picture did not mention this at all nor was customer service able to show me where it was noted (because it’s not). Do not sell glasses fit only for an optometrist to an individual customer…you know better