l S.
Wanted to Support a Small Business, But Very Disappointed
I really wanted to like these pens and support a smaller business, but after only about a week of use, I’ve had a very disappointing experience. The pens constantly loosen and unscrew during normal use, ink gets all over my hands even when I’m careful, and the finish/paint scratched off almost immediately. I also thought the caps were screw-on, but they are pull caps, which made me nervous for pocket carry from the start. Today the pen leaked ink into my pocket, destroying my favorite shorts, which pushed me over the edge. A fountain pen should not be leaking this badly at all. Customer support has also been frustrating. The company says they aim to respond within 24 hours, but they typically take a bit longer than that. I reached out this morning about a refund and haven't heard back yet but hopefully I don’t have to spend even more money on return shipping for pens that already caused these many issues. Unfortunately, this experience has made me decide I’ll be buying pens elsewhere in the future and will not be trying these again.
Response from SimplpensSep 12, 2026
We're sorry about the leaking, loose parts, damaged finish, and slow support. Please contact us through https://www.simplpens.com/pages/contact-us so we can review the return request and help.



