SimplehumanDay to day life has room for improvement. That was our basic thinking when we founded Simplehuman in 2000. Our mission is to bring high-performance innovation to basic but essential tasks in our daily routine. We call our products tools for efficient living.
Simplehuman (simplehuman.com) has 301 customer reviews on Five Star Index, with an average rating of 1.8 out of 5.
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Emmett
bought trash bags at Amazon for one of their trash cans...too small...ordered directly from them...too small...just vspent 80 minutes "chatting" with their AI...so useless...asked for pictures...I sent them...they replied that it's not enough information...in fact they said to return their bags at my expense and they'll give me 15% off another purchase...they could care less about helping a customer with a problem they created
Mini M.
Simplehuman is a worthless product. I’ve been using their products for a few years now, and it’s a total scam. Their customer support also really needs proper training. I wonder why they discontinued their foam soap refill and replaced it with a foam tablet line, also you have to purchase the soap refill, perhaps too many complaints about foam dispenser? Malfunction? I’m done with this brand!
PATRICIA R.
Produits avec obsolescence programmé, il ne s’agit nullement de produits durables ni de qualité Cher et qualité médiocre Le service après vente n’est pas plus performant
Anne
Den ene stjerne for deres umiddelbare gode produkter! Men kundeservice er helt i bund! Har et ødelagt produkt, og har nu i flere uger sendt adskillige billeder og beskrivelser, og jeg mangler stadig et nyt produkt! Deres kundeservice er under al kritik!
KO
We have had many simplehuman products. They used to be awesome. But more and more they just don't last. Our last soap dispenser lasted just over a year. IT COST $50!!! So we tried to get a warranty replacement. They admitted (after making us jump through hoops) that it was their fault. They said they would give us a $50 credit on their site. But the comparable product now costs $70! So we would be paying them $20! We found knockoffs on Amazon for less than $20. Even if they don't work, we can't be much worse off.
Deidre Yvette H.
I've had my kitchen trash can for 2-3 years. The first one came dented, but the company was quick to send me a new one. However, the new can is malfunctioning, and I have conducted all the options provided to fix the problem. The lid barely opens, and when it does, it closes faster than anyone can throw anything into it. I have a much cheaper can that is also a motion sensor can, and it is in the laundry room. It has lasted longer than the Simplehuman can. The laundry room trash can has not given us any issues. I know the old cliche is you get what you pay for...until you don't!
David S.
Looking at their quantity of 1 star reviews, and the fact they never reply online I should have realised when both bathroom mirrors stopped illuminating I would be disappointed with their response. Good name, bad company.
Matthias W.
Nach Kauf von mehreren Seifenspendern habe ich mehrfach per Mail eine Rechnung angefordert. Auch andere Kontaktaufnahmen ohne jede Reaktion. Kundenservice einfach nicht vorhanden. Schade bei diesem Preisniveau. Kann nur hoffen dass die Ware den Preis wert ist und hält, sonst war es ein teures Vergnügen.
