SimpleCitizenReviews of simplecitizen.com

Simple Citizen stress-free! Can't thank them enough especially Raiz and Shamima for all of their help. Very smooth, straight forward application process to follow with help os then needed. Choose them you won't regret it.

I work on my paperwork with Shamima. She is very patient, kind and polite. She always responded all my concerns ( there were a lot). I am extremely grateful for working with her. I highly recommend simple citizen team. they are organized, responsible and trustworthy. THANK YOU SO MUCH!

I’m the kind of person that does a lot of research before buying or picking a service, it wasn’t different when I was looking for an immigration service for my I-751 form. The form to file by myself looked really easy but I always need those extra eyes that verify my forms, specially with something important like an immigration form. Simplecitizen was great during the whole process they have an amazing team to answer all your questions and the program is really friendly and straightforward. The best part is that they print the whole package ( mine was over 250 pages ) perfect perk for me that I don’t have a printer, and they send you everything in a beautiful box with instruction for you to follow and send your application. I love how profesional and organize my application looked definitely a must if you are looking to file an immigration form. Definitely will use it again for my citizenship application.

We started off very doubtful of the services offered by Simple Citizen, for our Green Card (GC) application. We were in utter doubt of coming across such an inexpensive option when lawyer’s fees can cost upwards of 5K. This made us apprehensive of its legitimacy, privacy of personal information entered, professionalism, and ultimately whether this would provide us the support and answers to our questions we would need through the entire GC process. We researched online reviews extensively, trying to gauge whether Simple Citizen was safe and effective. We initiated a conversation with staff of Simple Citizen to explore this option and see if it felt comfortable to us. In doing so, Sam (the CEO himself), reached out and spoke with us. He inquired as to our concerns, and provided information about the company and services. He confirmed that private information entered for the forms (i.e., SSN) were kept securely on their servers. He also confirmed that upon written request, our information would be erased from their servers. We remained doubtful, but it was ultimately Sam’s time and attention to our concerns which convinced us to use Simple Citizen. Understandably, while we did not continue to have direct contact with Sam, we consistently received care and attention from each staff member who worked with us. McKay especially, who worked with us around the final drafts and review of our USCIS application was patient and attentive to our innumerable and detailed questions and concerns. This was a big part of our positive experience with Simple Citizen. The online platform itself is user friendly. Similar to TurboTax, it prompts for required information, and then auto populates this into the less than user friendly government forms. After entering personal information, Simple Citizen compiles the entire application. We ended up finalizing our application within days of a vacation. Having communicated with Simple Citizen that we wanted to submit the application prior to leaving, they kindly accommodated and worked diligently with us on this timeline. We received an express shipped packet from Simple Citizen with our application. Inside was a bundle: Our entire application was almost completely ready for mailing to USCIS! All forms were printed, and the supporting documentation (passports, visas, wedding photos, etc. were of note, printed in color!). In addition, a sheet indicating where the sealed medical envelope should be placed, mini envelopes to place the required passport photos, and even pens were included. Easy Peasy!! I continued to remain in doubt as I vowed to write this review only if I received my GC without any hassle. Over the period of a couple of months after mailing the application, we received official letters from USCIS confirming the receipt of the different GC forms. Then we waited. Finally we received notice of the scheduling of our GC interview. We notified Simple Citizen, at which time they again made themselves available for support. They also arranged a 30 minute consultation for us with an immigration lawyer to address any questions in preparation of the interview. Our interview went like a breeze. We were approved on the spot and received the Green Card after 5 days via mail. After this whole process I am no longer in denial, this daunting application process went smoothly! A note that WE learned through this process: Make sure to submit your application in a timely manner after having the required medical evaluation. The medical evaluation I received ended up being just a few days outside of the required window (of 60 days) of receipt of our application by USCIS. Consequently, I had to re-complete it prior to our interview, for an additional (and unnecessary) expense. In summary, we had a wonderful experience with Simple Citizen! For anyone who has a straightforward case, we definitely recommend it. If you feel your case may present some “red flags”, we encourage you to contact and speak directly with a staff member of Simple Citizen as we have found them helpful and knowledgeable. For us, we found it to be well sufficient for our needs and a positive experience. All staff we interacted with were attentive, professional, and gave their time to our innumerable questions. A big thanks to the Simple Citizen Team for making the GC immigration process affordable and simple.

Unfortunately, I just got off the phone with my credit card company, where I've had to dispute the charge from SimpleCitizen. Things seemed to go well with SimpleCitizen until it was time to translate my documents (that is, only 2 days after purchase). We were told that only a few documents qualified for their translation service, even though the SimpleCitizen website states that "translations are provided", without mentioning any restrictions on type of document. When I initially reached out to customer support about the issue, Matt from SimpleCitizen promised that all translations would be provided. After 4 months of receiving no follow up (and no translations, meaning my application could not move forward), I reached out again. For 3 weeks now, I have received no responses to my emails, chat messages, and contact form messages. It is understandable that there can be a misunderstanding of what services are included in a business's package offering. You shouldn't expect, however, to be told something by customer support that is in direct contradiction to the company's own Terms & Conditions. What is even more worrying is that the representatives of SimpleCitizen stopped responding to emails and other communications. I regret that I was forced to dispute the charge with the credit card company rather than be able to resolve this with SimpleCitizen directly. When they refuse to communicate, there is unfortunately no other choice, and this refusal speaks volumes about their company, business ethic, and potential treatment of future customers.

I really want to tell anyone I know to use Simplecitizen to help them apply for Visa. Simplecitizen helped me is very well when I have questions I can ask them every time. I don’t have to pay thousand dollars to lawyer because it’s too much for me. Thank you Simplecitizen for your help.

I highly recommend everyone using SimpleCitizen, they will save you money and get the application completed quickly. The completion of application is fast and easy, all you need to do is enter your information and upload the relevant documents, if you have any issues the support team will help you quickly. The application is reviewed by the attorney and finally the application is printed and sent over to you to sign and post. This will definitely save you thousands of $$$ in attorney fees for filing i485. I am extremely grateful to Matt, McKay and Razai for helping me complete the application and providing the help. I highly recommend using their services.

You could easily spend thousands of dollars with a lawyer and not get any better service than you get with simple citizen. Simple citizen makes filing the necessary immigration forms simple and they are there to answer your questions every step of the way. This is really the way to go for affordable immigration help and I would hire SimpleCitizen again in a heartbeat. I would actually be willing to pay twice what they charge and I think it would still be a bargain for the amount of help and support you get. We are so happy and I can't say enough good things about SimpleCitizen.