Helping immigrants since 2014.With our 100% money back guarantee (we'll pay your government fees if you don't get a green card), our passionate team strives to help each and every applicant accurately prepare and submit their immigration application.
SimpleCitizen (simplecitizen.com) has 574 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
Also known as
simplecitizen.com
Website
simplecitizen.com
Category
Legal Service Providers
Location
Salt Lake City, Utah
Listed on Five Star Index
2026
About these reviews
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The company replied to 2% of reviews.
Latest
Most recent review: October 2026.
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SimpleCitizen does a great job at building a relationship with their clients to support them through processes that would otherwise have been very overwhelming! Really glad for the rapid responses, and support of our Case Manager - Amanda! We had a successful application process, and look forward to continued collaboration with SimpleCitizen through the subsequent stages of our journey.
KL
Kailin L.
I love Simple Citizen
I love Simple Citizen. It makes the complicated process so easy and affordable! Online support responds within a couple hours. After you submit, you will be assigned a case manager to take care of your case diligently. Shout out to my case manager Marieka! I have a urgent case since my OPT is expiring. She helped me make it happen! Grateful!
MA
Maria Alexandra Mendoza C.
Highly recommended
Highly recommended
The process was very easy, they answer very quick and explain everything you need to do with the documents, they put someone in charge once you have everything done to make sure everything is okay to send it. Now just waiting for USCIS to answer me!
YR
Yenny R.
The best service experience!
The best service experience!! I recommend them 100%. Quick response to all my questions and very nice and kind team, thank you so much for making all the process so easy.
CA
Christine A.
Very great customer service!
My experience with SimpleCitizen is positive! They responded very quickly and with great attention to detail. I also get a chance to talk to an attorney a few times. All customer service people (support, case manager, etc) are very friendly. I had a happy experience! I'm definitely happy to choose SimpleCitizen over traditional lawyer, and I'll continue using them for my future applications! :)
AF
Annie F.
Highly recommend, peace of mind at an affordable price
I found SimpleCitizen while looking up what certain questions in the I-485 application meant, and decided to use their service after feeling too uncertain about filling out the application properly on my own. It turned out to be one of the best decisions we could've made! We purchased the simplest package, since our situation was more straightforward. The online system was very easy and smooth to use, but what I appreciated most was the super fast and helpful online chat system. Every time I had a question, I was able to use the chat feature to quickly get an answer (usually same day if it was during the regular work hours during weekdays, latest would be during the next working day). This helped soooooo much with filling out the application, and understanding what are good evidence files to include.
The only not-so-great part about the system is that it was difficult to navigate back to specific questions if I wanted to double-check or edit one of my answers, and we ended up having to click through the entire application from the beginning a few times to look for the specific section that we wanted to check. It would be great if the system had easy ways to quickly go from reviewing the application to editing responses to specific questions.
After filling out the application, attaching the evidence files, and submitting the application for review, we only had to wait <2 weeks for the attorney comments to come back to us via email. We had a bit of back and forth with SimpleCitizen to clarify and edit a few things (during which we also received very prompt and very clear responses), and after confirming everything, SimpleCitizen mailed the application package to us, which we received in <2 days. The package came with very clear instructions on where to sign and where to include extra things, and then we used the same box it came in to ship it right to USCIS. Even after submitting the application, they still reached out to us to let us know that we can reach out to them if we encounter any issues with the application.
The entire process was suuuper smooth and easy, and we ended up with a decision on our case very, very quickly, without getting RFE's. I'm guessing that this is because SimpleCitizen really helped us prepare a very complete set of evidence files, which perhaps helped expedite the process.
Overall, I highly recommend SimpleCitizen for immigration needs!
CB
Chris B.
Streamlining Immigration with Excellence: My Experience with Simple Citizen
I've had a fantastic experience with Simple Citizen, utilizing their services for both my marriage Green Card and the Removal of Conditions process. Dealing with immigration can be incredibly stressful, but having their support made a significant difference. Their team consistently provided prompt and helpful assistance. I particularly valued the additional legal review they offered, which greatly improved my application. I wholeheartedly recommend Simple Citizen to anyone navigating the complexities of immigration.
LE
Leia
Fast, Easy, Professional Assistance!
I just got my green card approved and would like to thank Simple Citizen’s team for all the help along the journey. Sofi from Simple Citizen has assisted me with dedication since day 1, and is always very professional and supportive. Their help makes the application very smooth. Strongly recommend Simple Citizen to help with your green card journey!