Dan D.
For 6 months I try to connect to this…
Update: fixed. Thanks to a nice sales person there. It would have been so simple to help a client. 5 minutes. For 6 months I try to connect to this service. Same problem: An error occurred. We were unable to find the selected Google Analytics property associated with the selected website. Please ensure to select only a property that exists on the selected website. Of course there is same property and the code is present on the site. Support not answering. All the tutorials are in vain, not working. Nobody answered on forums. And the story continues. I hope all the people with this problem will rate 1 star.
Response from SimilarwebMar 2, 2021
Hi Dan, Many thanks for leaving your review. We're sorry to hear about the negative experience you had trying to get your Google Analytics connected to your SimilarWeb account, but my understanding is that this is now solved and was due to a source code error. We try to make this process as seamless as possible, and if there is any confusion we have multiple assets to assist. That said, it can be difficult if your requests for support are not heard. We'll look to improve our response times around this area and how we deal with such situations. I hope you are able to get the value from connecting your Google Analytics account now. Best, Owen



