Oliver W.
Industry leader in market tracking
Industry leader in market tracking and analysis. We use this to benchmark and compare against competitors, tracking hard-to-find metrics in a easy and customizable way.

Similarweb's mission is to empower business leaders, marketers, and data analysts to discover new growth opportunities, navigate potential risks, and make strategic decisions with confidence.Our solutions span a wide array of digital needs, from comprehensive competitive analysis across all marketing channels to large-scale data insights. With Similarweb, you gain access to- Extensive Data Coverage (explore over 1 billion websites, 8 million apps, and 3 million brands)- Real-Time Insights (on 5 billion search terms, 250 million display ads, and 10 billion content pages)- Global Reach (Analyze and understand markets across 190 countries and 210 industries).- AI traffic and insights, to future-proof your brand by tracking GenAI chatbot traffic. - Ai agents (SEO, Content, Sales, Trends) to boost your analytics capabilities with accurate and up to date data. Trusted by industry leaders ranging from startups to Fortune 500 companies, Similarweb is the choice for thousands of businesses seeking a competitive edge and sustainable growth.
Similarweb (similarweb.com) has 807 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Sales & Marketing · Wilmington, Delaware
Excellent

Sales & Marketing · Walnut, California
Excellent

Sales & Marketing · Minneapolis, Minnesota
Excellent
Sales & Marketing · New York, New York
Excellent
807 approved reviews, newest moderated first
Oliver W.
Industry leader in market tracking and analysis. We use this to benchmark and compare against competitors, tracking hard-to-find metrics in a easy and customizable way.
Hakob P.
Similarweb is my most favorite software for competitor research. I have been using it to gather a significant amount of traffic data on competitors and identify trends in our industry. I am consistently impressed by the depth of data that Similarweb provides about our competitors.
Raven V.
Similarweb has reduced the time I spend on competitor and keyword research by 50%. Its intuitive dashboards eliminate the need to scour multiple websites, bringing all the insights I need together in one convenient platform!
Joe M.
SimilarWeb has loads of data. Whether it's comparing competitor strategies, share of voice, or keywords - it's our go-to tool.
Bani B.
they ask a lot of questions and waste time just for nothing.
Response from SimilarwebMay 22, 2025
Hi Bani, we're sorry to hear about your unfortunate experience. Would you mind sharing a bit more your thoughts to [email protected]? We'd be happy to hear more about your registration process and user experience. All the best, The Similarweb team.
Jacob Preston- B.
High quality service, can not fault that. Offers a lot of information about competitor websites, it really puts site performance into perspective. My main complaint is the "no refund" policy on the official site, which is why I am not giving this company 5 stars. However, when I made a mistake regarding this (this really was of my own doing) the customer service team was excellent and they did refund me for my critical mistake.
Aimee L.
I never signed up for the trial, nor had any contact with this company. Then I noticed $199/month charges on my bill from them! They have fraudulently charged me $2400. My bank has blocked them, yet they keep trying to process the $199 payment every month (they charged me 4 times on the same day!). BEWARE!!!
Response from SimilarwebMay 19, 2025
Hi Aimee, we're sorry to hear about your unfortunate experience. Would you mind sending an email to [email protected] with the emails you thought were used by Similarweb, along with first and last name? We will contact our support team and work on the refund. Thanks a lot for your patience and cooperation. Best, The Similarweb Team
Sviatoslav
I strongly advise caution when using Similarweb. Today, I attempted to access what was advertised as a free trial, only to find that my account was immediately charged $199 for a full monthly subscription, without any clear or explicit warning. This is a textbook example of dark patterns — deliberately vague or misleading interface design that pushes users into paying without realising it. At no point was I shown a clear confirmation screen or an explicit notice that I was agreeing to a paid plan. This kind of practice is not only unethical but potentially unlawful under consumer protection laws in the EU, UK, US, and even Israel, where Similarweb is based. These laws require explicit and informed consent before any charge is made — and that clearly did not happen in my case. I’ve contacted support requesting a refund and hope to receive it. But the fact that this happened at all shows a serious lack of transparency and respect for users. If you're thinking about using Similarweb, be extremely careful. What looks like a free trial may end up costing you hundreds of dollars, without warning.
Response from SimilarwebMay 15, 2025
Hi Sviatoslav, thank you for reaching out. We're sorry about your unfortunate experience. We've contacted our support team who will make sure to come back to you on this matter as soon as possible. The refund should be issued today. Thank you for your patience, Best, The Similarweb team Update: Hi Sviatoslav, following your comment, we will upgrade our messaging in the tool to improve customer experience in these types of scenarios. :) We wish you a great end of week. Best, The Similarweb Team