Sidecar HealthReviews of sidecarhealth.com

This health insurance system is the best. I hope next year the prices are similar so I can continue being a member! Customer service is excellent and quick to respond!

Sidecar health has helped me out so much !! I will NEVER go back to regular health care !!

I paid this “health plan” for 6 months, on my first doctor visit the bill was $413 from which they cover absolutely nothing. 18 months later from that visit just got a bill for a balance that they supposed to cover. This is a waste of money.

Healthcare as easy as going to the doctor

Sidecar Health is THE WORST ok maybe not the absolute worst but definitely a thorn in my side They take absolutely FOREVER to reimburse claims , christmas will probably roll around twice before they finally get around to processing your claim. Unless its something super simple like ibuprofen of course which does not cost them anything. When you contact them about it, they just state they are working on it and should have an answer soon. But long behold another 2 weeks to a month passses with them not even working on your claim. You continually have to harass them to get anything achieved, I honestly feel like a bill collector the number of times i have had to reach out to them . They also scrutinize EVERYTHING -- they will look for every possible reason not to pay you, and when they finally do their reimbursement rates are pitiful. I don't know where they got these average cash rates, but they must have been from the 1960s with how low they are. I had a $15,000 hospital bill and sidecar paid $943. As long as you are paying out and have very little claims they love you because they are making money, but as soon as you cross that threshold of unprofitability they continually look for ways to cancel your policy and not pay. The lady that is the Director of Claims (who we like to call the wicked witch) will make your time with sidecar a living nightmare, consistently trying to find every single loophole for sidecar not to have to pay a dime. She will cancel your policy the second she gets. Lets not mention how difficult it is to get the stuff that they require- This "superbill" is next to impossible to obtain from most providers and side car leaves you being the next medical billing specialist trying to figure it out. Then when you finally submit your bill most of the time that is not good enough-- they want medical records from that provider as well , Innocent? i think not they are hunting for a reason to not to pay you, and not just for that claim all of your future ones as well. I honestly wonder if they are low on funds? is that why they try everything in their power NOT to pay you. I wouldn't recommend sidecar health to my dog the stress that it will bring you is a whole other medical bill by itself

Not worth the hassle. I was looking for interim coverage, and read amazing things about Sidecar. I was super excited when I signed up. Absolutely horrible customer service. I cancelled my plan, was still charged. Was told “it’s too late to reverse the charges”. Disputed the charge with my bank, three months later, found out Sidecar changed the date of my cancellation to the bank to reflect in their favor according to the letter I received from the bank. In the attachments, multiple lines are blacked out and not able to be seen. It clearly and effectively shows I cancelled the policy 30 days prior to the new charges. Absolutely shady and ridiculous. Please stay away. Pay for medical procedures yourself and do not get involved with this company. *** I am currently appealing the banks decision based on the attachments provided from Sidecar and will be looking for a refund very soon.

Claims have been processed within two or three days of uploading statements. Great Customer Service. User friendly. Love that I can choose my own coverage and deductible. I chose Sidecar instead of COBRA and am saving over $500/month. Fantastic option.

To a person, every Sidecar Associate I've dealt with has been friendly, understanding, respectful, helpful, and professional. Your service is a gift of peace-of-mind to this self-employed writer. Thank you for your time and assistance.