Sidecar HealthReviews of sidecarhealth.com

Ease of experience using Sidecar.

I have had this insurance for two yrs now and just had a major surgery! It has been less stressful with the guided assistance of a Sidecar rep. He (Javiar) was there to support me every step of the way. Yes, you have to do some "leg work" of obtaining/submitting invoices etc. but it is worth it in the end! It can be confusing in the beginning because we are so use to traditional insurance. Once you stop apporaching it as the same or "what you're use to", it is much easier to navigate. There should be no hidden surprise charges when you handle things correctly and know your employers plan. This is the only "insurance" where I've received yearly reimbursements. Always get a selfpay rate quote before any service & make sure the facility/provider/pharm. knows that you will need an itemized invoice as soon as possible, this will save you a lot of time! When people see the difference in what is being charged to traditional insurance vs what's charged for selfpay it becomes very clear why traditional premiums are truly unaffordable.

It really depends on who you talk to some people really know the job. Some people don’t really know the job some people explain things better than others.

The VISA swipe card is convenient and works well. The only area of improvement I would recommend is aa quicker claims process. Overall, I am very. happy with the program

Customer service has been good.

The side car rep that has been helping me navigate the system has been fantastic. It was difficult to adjust to using this insurance at first, but with her patience and experience it has become much easier.

At first it's a little complicated but once you figure out what you need to do it's a good insurance

I mean it’s different but once I got done with my prescription basically I was going to Kroger and they’re not a network so I had to pay for my prescription and they did give me a quarter of it back when I submitted it for an expense they didn’t have to do that, but I mean it’s kind of just like insurance but you don’t have to pay all this money out-of-pocket so they’re OK. I am just getting used to them.