Kelly K.
By far the best
By far, the best insurance I have ever had. Wishing I could continue with Sidecar after retiring and before Medicare begins, but no private policy options sadly. Fabulous customer service!

Sidecar Health is an ACA-compliant employer sponsored major medical plan with no networks, no prior auths, and no surprise costs.
Sidecar Health (sidecarhealth.com) has 445 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Kelly K.
By far, the best insurance I have ever had. Wishing I could continue with Sidecar after retiring and before Medicare begins, but no private policy options sadly. Fabulous customer service!
Chris M.
In theory it is great, but that is only in theory. Just make sure to do all the work for them, obtain itemized receipts and upload said receipts. Then they will deny you even when their literature says it is covered. Once you call them out and submit said literature from their company saying it is approved, they will still deny you. But at least they said sorry. Not the fault of the employees. Just more business majors making medical decisions to line their pockets.
Response from Sidecar HealthSep 30, 2026
To process any claim, we need documentation of the services received. Members have options: an itemized invoice, visit notes, or a few questions about the visit answered directly in the app. Uploading an invoice is one option, not the only one. Sidecar Health approves over 99% of claims, which reflects our belief that medical decisions belong between patients and their doctors. Some services and prescriptions, like GLP-1 as a common example, do require specific criteria to be met, as with most other health plans. Listing a service as covered describes the benefit — some services do require the member to meet specific criteria.
Nancy G.
Sidecar makes it so easy to pay at my doctor's office and the pharmacy. My hospital visits are so easy too. I've been I'll or injured quite a bit lately, and they've come through every time. I am very grateful to them. Great job !!!
Phil J.
Everyone I talk to is professional in the best sense of the word: both kind and competent, both patient and prompt. They always call back when they say they will. Who does that?
Anthonette “.
I’m not understanding why I haven’t received my reimbursement from Sidecar now that I no longer work for the company I was insured through
Response from Sidecar HealthSep 25, 2026
When members leave their company and are no longer covered by Sidecar Health, any unused earnings accumulated from choosing care below the Benefit Amount are paid to their employer approximately one month after Sidecar Health is notified of the change in employment status. The employer then typically pays those earnings to the former employee through payroll.
Aubre R.
Amazing customer service and very easy process to submit receipts!
LaNice H.
They are always available to answer questions and help. If they don’t have an answer, they will get back with you in a timely manner. They are so helpful. If you are at a doctor’s office or a pharmacy in need of help, they will stay on the phone with until the issue is solved!
Wayne H.
I'll just say this, that with Sidecar, there was no aggravation getting my prescription filled!! Sidecar is awesome!