Sheena W.
Efficiency and good service
Efficiency and good service
Response from ShuukFeb 10, 2023
Hello Sheena, thanks for your feedback. =) Kind regards, Shuuk team.

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Shuuk (shuuk.com) has 536 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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536 approved reviews, newest moderated first
Sheena W.
Efficiency and good service
Response from ShuukFeb 10, 2023
Hello Sheena, thanks for your feedback. =) Kind regards, Shuuk team.
Lisa S.
Excellent quality and everything fits yay👍
Response from ShuukFeb 10, 2023
Hello Lisa, Thank you so much for your review regarding our products quality. As quality and good service are our most important priorities, reviews like yours make our team feel happy and proud! Kindest regards, Shuuk team.
Ruth L.
Excellent product, excellent quality and excellent quick postage. Delighted! Thank you! Ruth
Response from ShuukFeb 10, 2023
Hello Ruth, thanks for your review regarding our products quality and our delivery's punctuality . As quality and good service are our most important priorities, reviews like yours make our team feel happy and proud! Kind regards, Shuuk team.
Angela S.
Fast delivery and a higher quality than the price would lead me to expect.
Response from ShuukFeb 10, 2023
Hello Angela! thanks for you feedback =) As quality, good service and quick shipping are our most important priorities Therefore, reviews like yours make our team feel very happy and proud! Kindest regards, Shuuk team.
Jennifer
Easy to order good service all round
Response from ShuukFeb 10, 2023
Hello Jannifer, thanks for your 5 stars review =) We are glad you are so happy with the service we provide. Kind regards, Shuuk team.
O B.
Shuuk has now responded to my e.mails .Basically Shuuk is a very fair company . I am just old and not very tech savvy . Shuuk has agreed to help me with my returns and i would recommend them for the quality of their clothes.
Response from ShuukFeb 10, 2023
Hello O Bran. thanks for your review. As we spoke via email, we have replied to all your emails all along and we definitely went an extra mile or two to help you with the issue you had. Kind regards, Shuuk team.
LINDSEY C.
Very. Good service kept me updated on delivery which arrive on time stated Im a lady under five foot ( petite ) so took a risk and bought a mini skirt in the sale expecting it not to fit and return it . Because it was a mini skirt it fit me perfectly it’s of good quality and a lovely colour I wished I had bought another one but it’s now sold out I’m just disappointed that the company don’t do a petite range as I would definitely use them again if they did , so hope this is something they could look into in the future PLEASE
Response from ShuukJan 31, 2023
Hello Lindsey, thanks for your review. Customer satisfaction is our number 1 priority, so we will definitely look int your feedback and make sure we offer a larger variety of sizes. Kind regards, Shuuk team.
Roger M.
We bought two items of clothing. They arrived but were velvet not the corduroy described in the advert, then the real problem began. We printed out the returns label but the local DHL shop refused to accept them. Shuuk gave us a Take-it-or-leave-it option of travelling an hour or more to a DHL collection site of their preference or us arranging with DHL ourselves for a collection or us keeping the items. (We have already lost £5 carriage payment) We would not recommend this company. Happy to communicate further with them - that'd make the fourth occasion. Following this review the money has been refunded and so I've changed the review to 4 stars. Thanks Shuuk. Hopefully the return programme can be improved.
Response from ShuukJan 24, 2023
Hello Roger, thanks for your feedback. We are sorry that you consider our return mechanism not convenient for you, but please understand that it is the only one we have in place as you can see in our Returns and exchanges policy: https://shuuk.co.uk/pages/return-policy In this situation, we have contacted you directly via email so we can look for an exceptional alternative for you to process your return easier and sort this out. Customer satisfaction is our number one priority, so we are willing to go the extra mile to remediate this situation, so please reply to our email, and hopefully, this will have a happy ending. Kind regards, Shuuk team.