shrubhub.comReviews of shrubhub.com

Communication was very easy. They presented a beautiful design but also made changes along the way to accommodate our particular preferences. Will definitely be recommending Shrubhub to friends,

I worked with Emily. I gave her pictures of my yard and very little details about my expectations and she designed a gorgeous space. She listened to everything I wanted and returned a beautiful plan. It is colorful and full of texture, interesting, and well balanced. This was a great experience. Highly recommend shrubhub!

had them do a basic design provided them plans and full photo documentation as requested. took several weeks they asked for more money and then what was provided was useless. furthermore it was not even buildable as there was no consideration the the topography of the yard. It was a nice thought but to good to be true.

Our designer was Helen. I do feel like she listened well in the initial phone call about what I wanted. She also, communicated in a timely manner throughout the process. We got a good design on the first rendering and it only took a few tweaks to get to the finished design. Overall I feel like this company is a good value to give you nice renderings and a general plan (including plants) for your designed space, especially for the cost. I do think there are some areas that could be improved, for example no information could be provided about the furniture or even the masonry block or decorative rock used in the designs.

Highly disappointed would not recommend this company to anybody. The advertise that you will get a shopping list, expert consultation, and contractor quotes in your area and under 15 days, which none of it is true. I did schedule my consultation within the 15 days, but as for an expert, I would highly disagree. She barely spoke English and I couldn’t understand what she was saying and I feel my design ideas were lost in translation. I provided pictures, videos, accurate measurements of my yard and Inspirational photos to work off of. The design was completely disconnected and the only thing they really did was a design with new plants which was not my main goal. The main features that I wanted were not addressed which I clearly stated in the notes. I feel they were just trying to upsell their plant services which I would not be using anyways I requested a refund within 30 days and if you dig deep enough, You will find their policy where they only offer partial refunds. After spending $500 with upgrades, they only offered me a 20% refund. I normally don’t write reviews, but the service was so bad and I felt scammed and feel compelled to warn others seeking their services.

We would not hesitate to recommend Shrub Hub. The cost is minimal for the professional service you get. Our designer Sean Logan was great to work with. After a short phone call with us and understanding what we liked he designed a magical and beautiful outdoor paradise for us. His response time to any questions we had was impeccable and very professional. If using Shrub Hub I'd recommend Sean Logan.

What an amazing job Helen did with a landscape plan for my backyard. She listened and consulted with an initial call, to a beautiful rendering of plan including all the plants that matched my vision to the tee.

Honestly,even though I was on edge looking at some of the reviews online, but my experience wasn't bad at all. Helen was our designer and she explained the process well before we got started. She designed our backyard and the front yard, which looks awesome to anyone I show. I have recommended them to some of my friends already and would continue to do so in the future.