shrubhub.comReviews of shrubhub.com

DON’T USE THIS SERVICE IF YOU HAVE AN HOA! Shelled out over $600 to include HOA quality renderings and unlimited revisions. The problem is, neither the first or second design were even close to what I wanted and by the time I got something that I could even submit to my HOA, it took them 2 weeks to reject the plans and the revisions ran out and they asked for another $150 to do another revision. I get it, what I paid for was 30 days of unlimited revisions. But what they don’t tell you is how long it takes to turn around revisions, and when you’re held to an HOA, there’s no way you can get anything more than one design in 30 days. So when that one misses the mark, you’re out $600 for a few hours worth unusable of work. Know what you’re getting yourself into, and don’t waste your money.

I am very happy with Nancy at shrubhub. Nancy was very responsive and did amazing work. We told her we wanted a cost-conscious project and she delivered it! The project surpassed our expectations. Highly recommend Nancy at shrubhub. You won't be disappointed.

I spent a lot of time uoading photos of the entire site and providing input on design requests including preferences on shrubs etc .. I got back a design that put an outdoor kitchen on top of steps leading out of the house and a bar looking into the kitchen instead of the view of the pool !!! Don't waste your money !! When I contacted them about correcting their errors they said they would need more money ! What's scam.

In some weird auto-fill glitch, the shipping address was updated to a completely different state, despite the street address being correct. When I reached out about the issue, they said it was already en route and couldn't be rerouted. FedEx said differently when I talked with them. When I followed up with Shrubhub, they said the plants wouldn't handle the rerouting and "Apologies for the inconvenience" ... that's it. $170 order and less than zero effort to get it right.

Super scammy. Phone consultation went over everything I had already told them in the questionnaire- certainly not value additive. Then I was told I would have to pay extra given the size of my yard- which was something that I could have been easily informed of up front (and probably would have paid had they been transparent). I cancelled immediately.

ShrubHub has great professional designers and impressive 3D design services. Industry leading!

I thought that we weren't going to get a very good design at first because our phone consult was only about 15 to 20 minutes. I was incorrect, because our design was almost exactly what we wanted in the first draft. There were only minor changes that needed to be revised. Our designer, Helen, took our photos and description of what we wanted and created a design we loved!

I had the pleasure of working with Helen, the founder of Shrubhub and I can’t stress enough how happy I am with the process. She was really attentive to detail and overall took all of the things we wanted in the design and turned it into a beautiful design ready to be executed. Highly recommend going with the more premium options so you get a better render. Thanks Shrubhub!