Shower BayReviews of showerbay.com

The customer service from Shower Bay was nothing less then exceptional. We took deliver of a unit and there were a couple of very minor quality control issues (1 missing screw and valve gasket). I called and left a message and the owner himself called me back within 10 minutes. I explained the issues and he had the parts overnighted to me. I cannot remember when I had such a great experience with a company. As far as the shower unit goes, it works great. This is a much better option then dealing with a complete bathroom renovation. It was super easy to install and my mother uses it daily without any issues.

Russel was spot on dealing with me. We had a few issues on my end and his. We resolved all problems and moved forward. Professional with a can-do attitude. I will recommend.

Great service and quick delivery!!

Russell was extremely helpful throughout the entire process. He was very knowledgeable regarding the product and just over all a very compassionate human being.

Such an easy company to deal with. Product was bubble wrapped so well to protect it. Assembly was so easy. Everything worked great. I hope to install many more of these as an Accessibility contractor. Great product.

Awesome customer service!! And such a quality product and seamless delivery experience. Russel even took the time to sit with me on the phone while we both searched and looked up a shower chair that was suitable and safe for both my daughter as well the shower system.Shower Bay systems are worth every dollar. If you are thinking about it, you will not be disappointed!!Im so grateful for this company and opportunity to be able to afford this investment for my daughter which helps her daily to have one of our most basic needs met daily. To be able to shower comfortably and safely within our home while she recovers.

The ShowerBay fit perfectly in my mom’s small bedroom. It was easy to install and the best part was Russell, cofounder called to talk to me about the process and my mom’s accessibility needs. He gave helpful tips and information. My mom is extremely overjoyed with her shower and likes that I can assist her over the shower or right outside of the shower door. The ramp is also removable so you don’t have to use it unless when necessary. Thank you ShowerBay!

Amazing product and customer support. 5 stars!! Highly recommend!