Shower BayReviews of showerbay.com

Russel was spot on dealing with me. We had a few issues on my end and his. We resolved all problems and moved forward. Professional with a can-do attitude. I will recommend.

The company was easy to deal with and responsive to my concerns. The one downside was their shipping broker said they would fly it to Hawaii for X amount of dollars, which I paid. Didn't happen. Came by barge. The Company refunded the extra I paid promptly. The unit itself works as advertised. Only change I made was to put a suction shower holder lower on the side. Easier to use and keeps overspray in the enclosure. Great product. I have no problem recommending it.

It was simple to set up except for the tap connection. We ended changing the tap as the old tap had a flex spray nozzle.

Great product great service The only issue I had was finding a bathroom sink faucet with compatible threads to the adapter you provided. The adapter seems to be designed to be used with kitchen sink faucet size threads rather than bathroom sink faucet threads.

Our Shower Bay unit has worked out wonderfully. The customer service was incredibly caring and genuinely compassionate. The shower arrived just as scheduled and the communication throughout the shipping process was great. I gave 4 stars instead of 5 for these reasons: The unit is designed for a shower wheelchair, but it takes some maneuvering and practice for the caregiver to step in and around. My mother is somewhat mobile so we use a shower chair and she steps in herself. I do wish there were some sort of grab bars or a safety attachment for semi-mobile people. I have to step into the shower and hold onto her and the shower wand to keep her safe while washing her back. Also, the shower head does not stay turned to a side position, we have to put it onto the floor of the shower when she is getting in and out. These are very minor issues and we are extremely grateful to have this shower in our home. It has made it possible and desirable to move my Mom to the first level of our home. Thank you for this amazing product.

We are very satified....patient did not like the loud noise of the pump...the shower itself was excellent...also patient could not shift position because of disability therefore patient's bottom could not be cleaned easily while seated. Care giver had to go under the seat with hand held shower head to clean patient bottom. Otherwise shower bay is the best alterntive for a disabled patient who does not have access to home shower (upstairs, etc).

Other than the doors being uneven at the top and bottom. top being real noticable.. went together really nice. may end up getting one for my disabled sister inlaw.

Shower chair was not shipped with shower and we had to call to get it sent later, delaying the use of the unit by 10 days.