Shower BayReviews of showerbay.com

The customer service is outstanding. Russell particularly was kind and knowledgeable about his product. I will definitely recommend this company.

Russell answered all my questions via phone and the shower is just what we needed. It came quickly and was so easy to assemble

The shower arrived on time and was easy to assemble and hook up. It is well designed and has quality construction.

I recently purchased a shower bay portable shower for my handicapped mother. Russell simpkins went above and beyond answering any questions or concerns I had. I have to say the packaging was incredible and the video makes it a breeze to put together. This shower is worth every penny. My mother is grateful to once again feel safe while showering and that's the most incredible thing about the entire experience!!! Thankyou, Russell for your professionalism and a great product. I recommend the shower bay shower 100%

Very Professional. Customer oriented, And helpful. Russell was the best!

You’re probably looking at a Shower Bay because it’s a perfect solution for someone you love and care for who doesn’t have access to a shower or bathtub in your home. In my case, it was my spouse, disabled by ALS. The Shower Bay is superbly constructed, but it’s the people who stand behind this product who make it one of the best investments you can make to offer care and quality of life. Don’t hesitate to call them and take the time to describe how and where you’ll use the Shower Bay. Caring and empathetic humans there, such as Russel Simpkins who helped me, will generously offer you valuable advice and even customize some of the pieces (such as the hose lengths). In my case, I had a kitchen sink faucet manufactured in Europe and wasn’t sure if the standard quick connect shipped with the Shower Bay would fit it. Russel’s answer was to ship a collection of multiple adapters — at no cost — to ensure we could assemble and use the Shower Bay the day it arrived. My spouse was only able to use the Shower Bay for a short time before he lost his battle with ALS. Afterward, I decided to pay it forward and found someone challenged with the same situation as my spouse and me: all the showers and bathtubs were upstairs and out of reach. When the Shower Bay reached its new destination, Russel worked with them to get it set up and working—at no cost.

Very easy to order. Very detailed conversation before placing order. Easy to talk to. Easy to install. Works very well. Just what I needed to add a shower to the main floor of my home.

I purchased a shower bay unit from a private seller. When we were having issues connecting it to a faucet, I contacted Russell at Shower Bay. Despite the fact that we did not purchase a new unit, Russell was very helpful and went out of his way to send us the correct parts to get the unit working. My son was able to enjoy his first shower by himself in over 9 months. Thank you Russell and the Shower Bay team for going the extra mile and sending the parts needed to make the shower work. Russell also sent another part needed free of charge for overnight delivery when we had issues with the parts that were originally sent. I love the shower and Russell is awesome! I highly recommend this product.